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Customer reviews

Rating 4.7 out of 5 stars with 30751 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 739 Showing 14,761-14,780 of 30,751 reviews
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use this yet....and hopefully not ever, I was kinda disappointed at purchase time. I expected some papers describing where and who to contact - at least an email. If I ever have to use it, I will need to chase down the paperwork. Overall did not get a warm-fuzzy on this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind to have if needed. I hope i never need it and if i do, it will be great to have it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always responsive! No issues with returns or repairs. They work around my busy schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. I always get it. Works for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent explaining what the insurance covers, and how can they exchange the item if it cant be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for piece of mind against breakdown

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JohnR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with the OLED TV at an exceptional value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use geek squad to come to house but I contacted them to provide help with setup. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security! Security!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great knowing that I’m covered if there’s a problem with the product I purchased. Help is only a phone call away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Melike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet. But should be great when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will use in the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We feel this was a great purchase for us and we are happy Best Buy offers this for our electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always a pleasure. Very reliable and good customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection is a great thing to have if you go to best buy for most of your tech needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always so very helpful and the do not stop until they can fix you problem. I am very thankful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having the peace of mind on Geek Squad and to have the understanding of problems that might occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it for anything but wanted protection for the Samsung 7000 TV, did not want to deal with Samsung for issues of the TV for next two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So very pleasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind you have with a big purchase is given by using this service, a must have, don’t be without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my remote car starter - I love the peace of mind I get from knowing it will be good for 5 years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended and worth the price especially anything goes wrong as that it will be covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always works well, no need to worry. If anything happens they come to the rescue.

    I would recommend this to a friend