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Customer reviews

Rating 4.7 out of 5 stars with 30761 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 807 Showing 16,121-16,140 of 30,761 reviews
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the geeksquad employees are very knowledgeable of what they're doing! Happy with the customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Came with a purchase which I don’t remember

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for the Future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate convinced me to go with a 2 year warranty and it makes me feel safer, if anything were to happen... I’m covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a very helpful experience when dealing with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is great to have just in case anything happens to the item that was purchased. This will allow the purchase to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get my devices up and running in minutes. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because you never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better on higher end products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean I would not purchase it again but it does give me peace of mind, so that's worth something.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the utmost confidence in Best Buy and Geek Squad. Have had issues in the past with faulty products and they always take care of any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the utmost confidence in Best Buy and Geek Squad. Have had issues in the past with faulty products and they always take care of any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap way to protect our valuable items! havent had to use it for our new tv but have used them for our laptops and their always awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty coverage on tvs is nice to have, especially on smart tv.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and knowledgeable about the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels good to know I can count on a protection just in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have 5 years warranty with geek squad always a great team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it, hope I do not have to. I did not buy it on the last TV, and I wish I did

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rhis program to protect our TV. We bought a Sony TV and it gave out in 4 years. We got the 5 year planned this time around just for emergencies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She. You thing to buy a big screen don’t forget to get a plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a must have. The only insurance I don’t think about getting and just do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad. It's just easier to have someone that knows what they are doing on your team

    I would recommend this to a friend