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Customer reviews

Rating 4.7 out of 5 stars with 30765 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 822 Showing 16,421-16,440 of 30,765 reviews
  • Rated 5 out of 5 stars

    Great Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it to give us peace of mind that the flat screen would be taken care of in case of failure. It is a valuable asset protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for all my products so that if anything happens I’m covered easily!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think this is a wise ideal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great ideal to not have to worry about the extra cost if something was to happen, I got the 5 year one for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HELP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD IS TERRIFIC, VERY HELPFUL , I USED THEM IN STORE, ON LINE AND ON THE PHONE. VERY FAST SERVICE AND ADVICE WAS ALWAYUS CORRECT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have needed to use the protection in the past . I will also purchase this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always the best and nicest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE USED THE GEEKS FOR OTHER TECH IN THE PAST;.just GETS BETTER AND THE INSTALLER/ INSTRUCTOR COULD NOT HAVE BEEN NICER AND MORE HELPFUL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful so you do not have to worry for the long 5 years

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv good, Remote bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had any issues with the tv other than the remote which has stopped working after 1.5 years or so. You cannot turn tv on without it- or at least I cant find a button on the tv. Or else there is an app you can use to control the tv but it has to be on to set this up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal and a great price........................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picture quality is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great and really like the google chrome cast apps available along apps I can add third party along with doing the settings setup, ie: networking and picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it on all my items I buy from Best Buy and service through my computers would not buy anything without the protection it's awesome

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn't super happy with my experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 years service plan is a excellent value for any electronic device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything electronics you have to buy this warranty it covers everything best you can buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God I have not needed them yet. But I think it is a good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My items were delivered on-time and super easy to install. Felt great having their support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We dont ever buy anything without a warranty and Geek Squad is also something we include on every purchase. Their great and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with my tv as of yet so havent had to use my warranty for anything but love having a warranty as a precaution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased tv for my father he’s went out I love the tv and so does he thinking about purchasing a larger one for the living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying electronics, this is a must. They have in multiple occations fix my tv and it's a painless process. Super easy!

    I would recommend this to a friend