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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 977 Showing 19,521-19,540 of 30,802 reviews
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy protection plans they are a great thing to have and purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you purchase Geek Squad protection with any of your purchases. Can't beat that two year protection price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Product Back Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know my new tv has back up from the Geek Squad. The guarantee adds security to purchasing a refurbished LG tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get the right agent very worth the extra $$$ to get on your higher priced Items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fanatic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a customer with Best Buy for years and I am truly cofident in the protection Geek Squad has to offer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't know how good it actually is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service plan yet so I don't know how good it is. I'm just writing this review for the 25 points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plan to have home visit to learn all of the capabilities of the smart functions. I may never leave home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case. Worth it if something happens to an expensive tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it and I ho-e I never do but would recommend to someone who is buying and expensive product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service can’t go wrong with geek squad protection service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out in no time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very, very, very good idea. I an only so sorry it took me so long!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it once and wouldn’t be without it on a big ticket item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used the geek squad warranty but ive heard good things so ill give it a 5 star just for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Know Their Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great. They were neat installing TV. They know their stuff. Explained everything that I needed to know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind for an open box TV. Knowing that if something happens I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very satisfied with this protection plan, the responding and the solution to the complaint is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it but it’s a decent price and security too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Geek Squad for years now. Don't know what I would do without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan. Luckily we have not had to use it thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty with my products, never know when you’ll need it

    I would recommend this to a friend