Customer Ratings & Reviews

TV was mounted by a friend. Have used Geek Squad in the past.

Best service. Answers questions in a way you can understand how

I normally don't buy extended warranties, but this warranty was a good value for the 5 year plan. Hopefully we won't need it, but I have peace of mind knowing the T.V covered if anything goes wrong.

I love have protection on my products I always end up using it bc I’m just a silly little girl. 10/10 recommend

I am not a warranty person. My daughter bought me a Surface and purchased the geek squad protection. The surface dropped and had a crack in it. I brought it to Best Buy and they took it and mailed me a new one. No issues. I will purchase Geek Squad protection with all my electronics.

This warranty is great to have. Especially when you need to know geek squad is available to help with making sure your tv has great service agreement.

I know people don't like having to pay extra for warrenties, but I have used them and Best Buy stands behind them if anything goes wrong. Worth the piece of mind. They vary based on the purchase price of the item.

Considering I have not had the opportunity to try this service, I have had it before. I appreciate their expertise. Hopefully I won't have to contact them,but I know the problem will be resolved quickly!

good deal for the $ I hope I also hope I do not have to use being last TV broke little over a yr old and out of warranty

Gives me peace of mind if anything wrong goes with my electronic device. If something is wrong, geek squad will help.

I recently called the Geek Squad and they set up an appointment to come to my home. They called before arrival, very knowledgeable and did some adjustments on my 82” LG tv…. Problem solved.

The try plan saved me when the mother board went out. They replaced my tv and we even upgraded for the difference.

I have not had to use them for this item but they have been great in the past with my computer

The best warranty from any merchant! For my purchased kids TV, its awesome. But kinda pricey if you want to get it for an OLED! But you get what you pay for!

Still haven’t took a chance to experiment how geek squad work, but since I order a big 70in screen smart Samsung tv I realize that I do needed to get insurance on it in case it breaks or it gets damage accidentally.

Great deal always recommend getting a warranty on any product

Geek squad was very knowledgeable and helpful when my tv needed service. I was very impressed with their response.

I was hesitant switching to Roko but ended up pleasantly surprised. We love our TV. Bought another one for the bedroom.

The Geek Squad is amazing and super kind! They have tons of information and are happy to help.

I recommend Geek Squad protection to protect the product. The only negative is that I wish that Best Buy would lower the price on the plan, back to where it used to be. I almost didn't buy the plan due to the high cost.