Customer Ratings & Reviews

Service always excellent, have had geek squad protection in all my purchases

Tv was mounted and setup quickly and took extra care in not damaging the product

Helped with step by step instructions when I needed it to install my projector and connect it to my phone.

Great Greek Squad with lots of knowledge and quick to finish whatever you bring in or come out to you.

Love the protection. Anything goes wrong i can bring it and get it taken care of

Always good to have insurance just in case anything happens

I haven’t had to use it yet and hopefully never need to.

Had a 65 in tv and used this program, they made it really simple to get a replacement tv and newer model.

No mount just yet. My concern is the paneling and not drywall.

amazing service worth the investment thanks best buy

literally worth the money its an amazing investment.

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

Professional technician’s. Always helpful and always get the job done.

This set is beyond great and is above the 4Kset it replaced.

this is a must have when you buy tv. you just never know what would happen to your electronics. Plus bestbuy is great when you have an incident

The geek squad are fantastic!! My husband and I had the best team come to our home. They were very knowledgeable about their products and which would work great for our tv installation.

I have not yet had to call upon the Geek Squad; after all, the TV set is just out of the box. It was time-consuming and overly complicated to set-up the TV, but I did not think my Geek Squad protection plan covered set-up; and it doesn't. Without the 5-year Protection Plan I would have passed on this major purchase. Not yet having the need to summon the Geek Squad, I am not in a position to evaluate their service by way of either speed or competence. I hope never to have to summon them.

[Employee of bestbuy] I always get geek squad protection very worth the money

I had an issue with the TV remote. The staffer that assisted me was great; he was patient with my questions. Very friendly and professional. Was able to solve the issue immediately.