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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30812 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 476 Showing 9,501-9,520 of 30,812 reviews
  • Rated 5 out of 5 stars

    I always Purchase the Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on my experience, I always purchase the Geek Squad protection plan on all of my electronics. I have been very pleased with my decission.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to buy warranty for my products, it gives me a sense of security in case anything happens. Will definitely continue to do so for my other products!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love me some Geek squad- always helpful, knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope never have to use. But it’s there if needed. !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew of gate squad always come through when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect warranty makes my television purchase worry free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for extra protection. Will definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price ($189). Hope I don't have to use it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price ($189). Hope I don't have to use it...I purchased this for my 65" Samsung Smart TV simply because it's so large that if it ever fails, I don't want to have to deal with moving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this but didnt end up needing to use it but would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service for Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling for the first 5 yrs at least that if something goes wrong there is someone that you can call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can’t ask for more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great, professional, super service. Tech arrive and found my issue and was resolved the same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully we have not had to use Geek Squad for our TV's, BUT we have for other products and they have been great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    safety switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never know when a electronic product may brake. don't forget the handling in store on truck hey you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my full motion mount. They were on time and finished quickly. They even gave me advice about my outdoor area as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet how this warranty works will look soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t buy a TV without it! I really like the fact that Best Buy associates the plan with my account so I don’t need to keep receipts for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Will definitely buy again if needed or necessary. Best Buy always coming in clutch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With every purchase I make at Best Buy I always get the Geek Squad protection. For me it has paid off several times and without it, it would have cost me near a thousand dollars for necessary repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was professional and knowledgeable. Have used the Geek Squad on several occasions and have never been disappointed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience.

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase warranties when it comes to electronics because you absolutely never know so I am covered for at least the next five years.

    I would recommend this to a friend