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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30832 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 712 Showing 14,221-14,240 of 30,833 reviews
  • Rated 5 out of 5 stars

    Protection Picked Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended pick up from the Geek Squad Technicians. So I know my pricey purchase is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have the geek squad coverage on products …. Very professional care from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it because you never what can happen so I recommend to get it just to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smelly good butt!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s it’s it’s it’s it’s it’s smelled good and it’s it’s it’s like fed good smelly face good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my friends TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use my geek squad but I know people who has used it and are very satisfied and pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating something you hope to never need is awkward. But it gives some peace of mind knowing I have the service if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service is great the people are nice and they make sure they do whatever they can to make sure you are a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased his plan for my new TV and I hope I don’t have to use it. In the past I have had to work with Geek Squad and they have been phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of "no worry" protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased that we decided to go with the 5 year protection plan for our new tv. It just made good sense, because "you just never know!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COVER YOUR PARTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i HOPE I NEVER HAVE TO USE IT BUT IF I NEED IT I KNOW FOR AT LEAST 5-YRS. I'LL HAVE PROTECTION.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad when offered. Geek squad is always worth it. I love the flexibility of this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven’t had to use this offer except for the original setup questions we had while it was being setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankfully--haven't needed this yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but my last TV died with no warning and was about 5 years old. With the manufacturer warranty of one year, this provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freedom of knowing your are covered for repairs. Used the Geek Squad protection in pass purchases . Never sorry for the money it cost me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv. he was very nice and polite. he even answered all my questions regarding my protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviced TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always awesome! They are very polite and professional. They try their best to resolve any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet but I am feeling comfortable knowing if I need if that it is there for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluesman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great called them when had small problem on tv the tech knew immediately the solutions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price. Go 5yrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved me twice before on samsung tvs. Worth it in my book. Great to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek Squad protection in the past and it way more than pays for itself. It is convenient, efficient and definitely protects your products!

    I would recommend this to a friend