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Customer reviews

Rating 4.7 out of 5 stars with 30571 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 30,570 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing definitely will be recommend! Also service was amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my all in one computer. It's not bulky and very easy to maneuver from one room to another. The touch screen effects are awesome and to actually be able to see everything on the screen is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my TV it looks very nice it meets all my expectations it is just excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use it but friends of mine have and they said that Geek Squad is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was but a few weeks ago and, beyond their initial installation and set-up, I have not yet had to make use of their services. However, from my past experiences with Best Buy's Geek Squad (in-store) and this installation/set-up, I have no doubt that their past service will remain unchanged should my need for it arise in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to have it and not need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look forward to utilizing their services if needed in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This protection plan is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my mind stress free of any possible mishaps with my purchase. Definitely needed if you live in a rowdy household like myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just added to protection plan they did not install. And it was installed by me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Great GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support when I came into the store was top notch. Incredible knowledgable and went above and beyond to answer my questions and concerns!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMPARE- COMPARE- COMPARE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Extended 5-year Plan for $179.99, is a bargain, compared to SONY manufacturers Extended 4-year Warranty (max.) -$178.99. And, after reading the fine print in comparison to the 'GEEK SQUAD", without a doubt, maximized service monetarily- BEST BUY was the way go (SONY offered same TV sale at the time).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A peace of mind knowiif something happen to my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product/service need for my new tv. I hope nothing gose wronge incase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get a GSBTP on TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to work for Best Buy and I shop a ton here. When it comes to TVs and anything covered with their "accidental handling" I always get the protection plan. It's a real life saver if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Full Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan that takes the worry out of the little things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the plan, and don’t worry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this! I am less worry about what can happen in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've started putting Geek Squad protection on everything. There have been a couple times, especially with my desktop computer, where it was very helpful to have their expertise. If its an expensive purchase I just do it. I find the Geek Squad staff to be very helpful and already having a protection plan can really cut down on the cost of fixing a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift chritmas

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was interested in this product because of the price and the brand. I haven't had any problems for more than 6 years and it was a Christmas gift for father in-laws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my SAMSUNG TV to the third floor and as planned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty serivce plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to anyone get your extended warranty plan anything can happen to your tv even its brand new it happens to anyone even the new tvs never know what will happen be safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Viviano’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent and the technician set up the TV and connect everything that was necessary and they also did a follow up call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED Burn-in Protection for Heavy Users=No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only third-party Protection Plan or Warranty offered that I know of that has protection against OLED Screen Burn. This alone made it an excellent puchase for me and allowed me the peace of mind to use my TV without the fear of permanent image retention being a factor.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.