Customer Ratings & Reviews

Great to have the extra protection. Had to use it for my last TV-not a Sony. Got full refund and bought the Sony TV

I love this. I feel like I can trust this and feel confident in my tvs longevity.

You guys are the best you know exactly what you're doing and I will highly recommend you to everyone

I moved and was not aware that I could have my Geek Squad come to install my TV on the wall. This was during Covid-19 so website was confusing to order all the parts needed for this. Finally called and spoke to a person who got it all set. Install person was friendly and took time not to cause a mess while drilling holes.

i had to use it before and bestbuy made it right. you'll never have to worry about the item you buy

Includes burn in protection, 5 years is great for early oled tech that still have a small risk of burn in. I’ll be fully utilizing this if any burn in or dead pixels arise.

Who better to call when you need help? The Geek Squad thats right! These guys and gals are my superheroes, they came to my rescue without delay and made sure I was taken care of with the upmost of care and they'll do the same for you

I grabbed this two-year protection plan to add to the base coverage on the Insignia TV at the time of purchase. Having the additional "Geek Squad" protection gives me additional peace of mind (especially considering this unit was purchased for my son's usage. Bear in mind this coverage is only on the parts & labor - it does not provide accidental damage protection. Still, for my purposes, it was money well spent.

love the insurance, only shop best buy. buy all electronics there

I have always bought the extended warranty on purchases made at Best Buy, it has been a piece of mind anytime I’ve needed to use the warranty service .It’s always been a positive experience and well worth the money.

Peace of mind. Hope I never have to use it. Shouldn't really have to purchase it, but to many things seem to be made to break down in this throw away society we live in. Really hard to rate until it is needed which of course I hope never happens.

A must have for your expensive purchases and make sure to get the max time ones because things usually break after the 3yr mark.

Good service quality, very kind, fast solution, they check and give a solution in less than a week.

Ive never had to utilize any protection but it never hurts to have the piece of mind. The one time, I didn’t purchase, my TV Literaaly stopped working in less than 3 months of purchase. Do think about it, just do it. It’s inexpensive piece of mind.

Peace of mine to have this coverage for a few more years.

The 5year Geek Squad protection plan is so worth the money. My 60” TV just gave out 4 years into the protection plan, had someone out here almost immediately to try and repair it to no avail. He made a call and we had a new one on the way to us 4 days later. They installed, set up and carted away the old one.

The tech was very helpful and knowledgeable. I have used this service many times always friendly

Don't give costly repairs a chance and buy this warranty to protect your product

I haven't needed service therefore that is why I'm giving a 5 star

Haven't needed yet and hope I don't! But I learned my lesson to have it on standby.