Customer Ratings & Reviews

I purchased these plans for every product I buy from Best Buy

Very professional and friendly. Easy replacements good service and customer care team

Got the warranty in case it breaks haven’t had to use it yet

It is always a great idea to purchase an extended warranty for purchases which qualify. I have purchase Geek Squad protection for other products I have purchased from Best Buy. The sales personnel do not pressure you to purchase the protection. They do an excellent job in explaining the protection.

I buy a warranty for almost every household item I buy if I don’t use it that’s money lost but I’ve had to warranty stuff before

I haven’t had to use it but I’m glad it’s there if I need it.

Geek Squad protection covers everything, very worth it when there is an issue with a product

Great tv and protection plan ! I love my new tv Thank you again

My TV needed repair it's working fine now worth the cost you never know if your product will break down my LG TV was only 2yrs old when it broke down and the cost of the warranty was worth the cost it would of cost more to fix or replace the TV I buy a extended warranty for any product that cost over $100 dollars....Can't go wrong

Great product an pictures are magnificent TV an customer service an delivery was on Time

I hope I never have to use this protection plan but I am very satisfied with the fact that I do not have to mail my television anywhere, all I have to do is repackage it and bring it back to the store with the receipt and they will either fix it or give my money back. Why less of a hassle for me.

Great service and very knowledgable. Plus vert nice guys. Kathleen Krainas

My Geeks were awesome! Tyler went above and beyond in helping me when BEst Buy customer service had no idea what they were doing.

Haven't used it yet bought just for added protection on new tv

I have purchased four TVs from Best Buy in The Last 5 Years I will not purchase anything without the Best Buy warranty they stand behind what they sell

I feel very comfortable having this protection. I used it for a past item and my questions are always answered, and issues resolved!

GEEK Squad Knows their Business!! Good on Telephone OR at Customer Site !

We always purchase this protection plan with all our electronics. They cover just about everything except abuse, wich is understandable. The times we have had to use the protection plan, geek squad has always been friendly and highly knowledgeable.

I recently used the Geed Squad to download pictures from a 10 year old Mac desktop so I could move them to a PC. They did a great job and finished several days ahead of schedule. Friendly and helpful team working at the Cary Crossroads Geek Squad!

Geek squad is helpful, friendly and makes sure every is up and running before leaving