Customer Ratings & Reviews

Geek Squad service is so GOOD, you'll almost want your equipment to break down. Which it probably won't.Just, if it does, you can count on quick and fair resolution of any concern. Which is why I am loyal to Best Buy.

My son likes it. He wants a different one but I believe he is liking this 1 now.

buying geek squad protection is like buying peace. You know they will be there if something arises.

It is very important to get these plans. Anything can happen to your products.

Used several times and it’s always easy! Friendly and knowledgeable staff. Thanks geek squad

The guys took my tv and sent it for repair since it had a protection plan. Unfortunately my tv was repairable and was given the oportunity to get another. I decided to upgrade with the help of a team member. Thanks Best Buy for coming through.

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

My first purchase of Geek Squad services! The technician who assisted me in store was courteous and helpful. I am looking forward to having this coverage for my electronic devices!

I have not had any trouble with the TV I purchased this policy for. However this TV replaced another one that I had the Geek Squad protection on. The TV could not be repaired so Best Buy just gave me back the amount I paid and I purchase the TV I currently have. It truly was no hassle.

Appreciate protection coverage as always. Thank you

Overall a great deal. if it breaks within the time they will fix it. so glad i got this it has saved me so much trouble

Having burn in protection allows me to use my TV in HDR mode without worrying or babying the brightest. For the price, 5 years of peace of mind is worth it.

They won’t replace your tv for accidental damage even though it says it covers accidental damage while moving it. Hit the screen on a banister going up the steps and they told me they wont replace it.

I loved it, it worth every penny, high quality, and very fast processor!

I love that geek squad helps with everything and if you aren’t satisfied with your situation or product they will make their best to make it better.

I used my warranty to get this tv. Well worth it. It did totally cover the entire cost but it did help. If your thinking about it then there’s your answer.

Haven't needed it yet, but I am glad it's there should I ever have a problem.

Only used them once but I had a good experience with them. Since then I always add them to big electronic purchases!

Wonderful service as usual!! Wouldn't buy electronics from anyone else!!

so if u need to return your tv after 1 year and u have a 5 year warranty u loose 4 years of it because u have to buy a new warranty for the new tv they give u. my advise is to get a 2 year warranty and just renew it 3 months before just incase its breaks sooner than later