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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30622 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 30,622 reviews
  • Rated 4 out of 5 stars

    Great knowledge and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a great choice when purchasing more expensive electronics. Can’t beat the ability to replace something you bought if it breaks without the hassle of manufacturers. The only negatice would be the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super helpful and insightful . I literally was in the store for maybe ten minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comments about the service because the guy delivered the tv and we took care of the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the husband for Father's day. He is a gamer and loves the graphics and clear picture. Can't get him off it now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's convenient to have a geeksquad plan. Never know what could go wrong! this comes in clutch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great that such a long warranty is offered. I have been using geek squad protection for several years on products, and when there is an issue with a product, it is usually replaced in store on the spot hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek squad all the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never regret paying for the warranties! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money by the time you pay for this you could have a new upgraded itrm

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service agreements are the best. If they can't fix it, you can credit to buy something else. They have always been very professional, helpful and understanding when I needed help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great I always used them for any type of products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It’s terrible and totally waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my tv, but when I had problem with my tv display they refused to fix it saying that there’s a physical damage; however there were absolutely no physical damage at all and it was like new. They told me even though there’s no visible damage but it is considered physical damage. I just wasted my money buying geek squad protection

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great warranty/protection plan for the money. You get five years of coverage on this TV and some peace of mind so you don’t have to worry after making such a sizable purchase Best Buy always has your back!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was spot on as usual. I specifically wanted Geek Squad cause I believe they are cheaper then their new protection plan. That and they give awesome service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a must have for me. They are top notch and are very professional. A must have service for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy that extended Warranty now! No regrets!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for a minimal fee a warranty on the TV. I feel confident that Best Buy will stand behind their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

    No, I would not recommend this to a friend