Customer Ratings & Reviews

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.

Having a 5 Year Protection plan on your TV is totally worth it! Going through a manufacture's warranty procedure is not worth the hassle and time... so get Geek Squad and save yourself some headache!

I am so thankful they discussed this purchase with me. I purchased the TotalTech protection plan. I think everyone should purchase this plan of coverage. thanks!

We haven't used this yet but I have always purchased best buy geek squad for all my other devices and its a must have I highly recommend if you are like myself and not computer savvy

The delivery guys were very knowledgeable, carefull and made installation look easy.

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

Pays for itself if your household has several items that fall under this protection. We have 3 computers and they alone pay for the service if one considers virus protection and occasional cleaning of the hard drive,

I won't buy anything from best buy without this amazing service

I purchased the warranty on my new smart fire tv so I will have no worries if TV stops showing picture etc.

Nice to have in case needed and just never know. So if anything does happen I'll be ready with geek squad

Good economical option to protect purchase, have purchased for other electronics.

Recommend getting the insurance for the TV even though it’s a five-year plan you never know what could happen in those five years specially when one has little kids like to throw things around the house.

I always get the extender warranty it keeps me protected and gives me piece of mind. First time I bought it 20yrs ago I needed it had it. Never been without it since. Best buy protection rocks.

While I have seldom had to use the Geek Protections plans I have always not regretted when I had to. They are worth the money for sure.

Haven't had to use it yet. But it gives me peace of mind to use my two OLED TV's without any worry.

I haven't had to use this yet but I have complete peace of mind knowing that my TV is Geek Squad protected.

Always Buy Best Buy Geek Squad Service Warranty. Only had to use 1 time in pass, buy Geek Squad Replaced that Product , No Problems

This Purchase is the Best Investment yet great service they'll send someone out if we need them to, hook everything up correctly or mount TVs and make sure everything is working smoothly before they leave.

It's always nice to know that Best Buy's in house protection service is both convenient and reliable in case anything you buy there is defective under their extended warranty. Friendly service and very easy to use.

This protection plan will protect all of your items for 5 years