Customer Ratings & Reviews

I haven't had to use it yet but am happy to know that I won't have to lug my 65" TV in for repair if needed. Best buy will come to my place! I like the fact that power surges are covered.

I would always recommend purchasing a warranty when buying anything that is electronic such as a television, surround sound system. This warranty is the protection when you Ned it.

Luckily we haven't had to call them for help. We got the greatest insurance for extra protection

I am very paranoid about oled burn in. After dropping 3k on a TV I want the piece of mind that my purchase is protected. Best buy covers burn in an display issues due to wear and tear. Worth it if your buying an expensive TV.

I had GEEK SQUAD service my TV and they were professional, prompt and polite. They also honored my warranty which I am SOOO glad I purchased. Thank you.

I purchased the protection plan for my new TV. I used the old protection plan for the old TV. Best Buy gave me credit for the broken TV and I was able to purchased a new one.

Having a piece of mind when buying Simeon is great

The agent was very professional and accommodating.

First of all you can’t beat the price and you get the 5 year warranty. Colors are amazing and works well with any new apps and Alexa. Amazing tv for the price.

Have not used this yet but feel confident that it will be honored if needed.

Geek squad was very helpful when it came to all of the questions we had.

Overall they can help with minor or not complex things but aren’t too good at complicated things. They are good to help walk you thru the things they do know.

It is worth it, the peace of mint that your item has a warranty that is reliable is great

Their protection plan is great so whatever you purchase an expensive product I recommend you get it. Get home and use tour new toy like there is no tomorrow and get you money’s worth

They had delivered the TV safely and without any damage

I would never buy anything without this warranty ! It’s always nice to know it’s covered

they are always great on the phone when I call them

I wanted more space on my fire TV so I called the geek squad and they walk me through it step-by-step

Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things

I find geek squad to be a must for me. A must especially if you have kids.