Customer Ratings & Reviews

Replaced my television 20 months into my 2 year warranty. The issues the tv had were not fixable

Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

5Year Standard Geek Squad Protection. I have always purchased Geek Squad protection plans for all purchases from Best Buy and have always received excellent service.

Wouldn't buy any electronics without a warranty. Have used this same type of warranty before thru Best Buy and we were never upset or disappointed with the service or follow up.

Professional and efficient, Friendly and knowledgeable staff

This is my 2nd tv in the past 3 years that has been replaced by the added warranty. Service reps are great respond in a timely manner. I happy with their service!

Another insurance purchase. I use to not get these, but it seems that each item I get on for, I don't have problems with it. Okay if that's what it takes for trouble free items.....

I got best return service at in store customer desk, it was truly professional.

I can’t say anything negative about this Geek Squad protection. It’s the best protection for any of your prize appliances or electronics. You totally understand once you have to use it.

The agents offered a warranty on a refurbished TV!

Get this on every TV purchase. Great service to have and easy to use.

I recommend everyone to buy Geek squad protection - it will come in handy of there is any issue with your tv

The service was great! Any questions I had were answered right away.

The Geek Squad Geek Squad Protection Plan is always part of my TV purchase. The plan is affordable, and they are good about making good if you ever actually need to use it. I got this for my new large TV, and I got the 5-year plan..

I trust Best buy to take care of any problems. They did a great job on my car camera install and I try to buy their protection product.

Geek squad protection is a must have! I get it on everything every time and it has saved me many times! I’d rather have it and not use than not have it and wish I had purchased it!

I think the 5 year plan is good for TVs. This insures that you have a TV for at least that long. Unlike CRTs, flat screens don't seem to last forever. If you're willing to replace on your own or trust the manufacture to last then you can skip the plan.

I know geek squad and can i say i just love them they take the time to care

We love having the peace of mind that the geek squad protection gives us