Customer Ratings & Reviews

Unless you are an IT expert I would recommend Geek Squad to everyone. Just pick up the phone and call them. Hard at one time to get through to them but, now it's easier.

This service makes me feel safe with my tv and my purchase

I purchase these most of the time with my computer and electronics. I've only ever had to use them once and had no issues. Hoping not to have to use, but its a good just in case for me.

Thankfully, i haven’t had to use this yet, but it gives me a lot of peace of mind to have it. With the newer TVs being so large complicated, it’s great to know the Geek Squad will come to troubleshoot any issues and provide support.

We always get the purchase protection if available. It’s a no brainer

5 year Protection Plan which is wonderful...... Incase there was a issue...

Best Protection Services I ever had. I had protection service on products purchased earlier, and I always had best experience with very skilled technicians from Geek Squad.

Helps knowing I can fix my stuff through geek squad

Purchased this protection because you just never know with these new t.v.s how long they're actually going to last. "Planned Obsolescense" is real...and ridiculous.

My TV got damaged and blinking at place. Ghe protection replaced it and it was very easy.

I recommend everyone to get a warranty on any big television

Geek Squad is My Favorite part of Best Buy You can trust the Geek Squad Their there always professional and kind Ready to answer Your questions #LOVETHEGEEKSQUAD

As always, cannot go wrong with this protection plan! Very reliable and useful when needed and provides peas of kind for all major purchases

I don't buy any electronics without this warranty and going with the 5 year usually takes care of any problems that usually pop up after the manufacturer warranty expires. One repair or replacement usually pays for the cost of this service.

Bought a 5-year Geek Squad Protection, because I would rather be safe than sorry if the TV breaks down or anything goes wrong with it! TVs and I do not the best of luck some times???

I always purchase the geek squad plans, I whole-heartedly believe they are the only way to protect your products when purchasing at best buy. I would never purchase electronics from anywhere else solely because of the protection plans they offer.

You cannot find better service anywhere. Always helpful, professional and willing to go the extra mile to get the job done.

I really enjoy having Geek Squad Protection for all the products I have purchased.

I have yet to use it but I have always been a person to say better safe than sorry. I love to keep things as long as possible and so the convenience of being able to go to the store and get any repairs done under warranty gives me peace of mind

Great add on service. I haven’t had any issue with my appliances so I haven’t had to use it full yet. But it does bring peace of mind if something was to happen.