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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30832 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 480 Showing 9,581-9,600 of 30,833 reviews
  • Rated 5 out of 5 stars

    Friendly staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this service to ask a simple question and they were extremely helpful. Hopefully, will never need to use for something more serious, but glad they have my back if I do need assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired 65" TV and was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 65" Sony TV wouldn't turn on. Called Best Buy. Geek Squad worked on it and fixed within an hour. No issues since. They were very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you’re gonna need a repair. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope never to need it but is nice to have the peace of mind that if my daughters tv quits working in the next three years we don’t have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my PS 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me even though I didn’t have an appointment was very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    burn in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my lg c1 to cover burn ins. so far so good now i can calibrate my tv with ease at mind knowing best buys got my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv through the app and it was very easy to Pick up as well. Quality is great and colors arr amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We definitely appreciate our geek squad they are always speeding with answers and always ready to help without with everything they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great plan! I have had to use it and Best Buy stands behind their word. A replacement of equal value or a gift card of equal value … excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! I live best buy products and services. Delivery is wonderful and time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this but didnt end up needing to use it but would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got insurance, it was a great deal. 5 years. It’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for larger investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much else I can say about this, but purchased it for my recent TV investment to future-proof for any accidents I may experience in the foreseeable future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is better to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to be safe for years using it. The price is cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t able to use this for my TV. But it’s great for all other devices!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew of gate squad always come through when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's worth the money on purchases such as a nintendo switch, tv, sound systems, and computers. I don't buy it on pretty easily replaceable items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the 75 inch tv. Its a Samsung!! What a great black friday deal! I rave about it all the time!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for extra protection. Will definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a good price during Black Friday sale it’s worth the money just case you cause some damage

    I would recommend this to a friend