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Customer reviews

Rating 4.7 out of 5 stars with 30759 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 543 Showing 10,841-10,860 of 30,759 reviews
  • Rated 5 out of 5 stars

    Fast & careful delivery — appreciated!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered our big new tv quickly & carefully — having purchased it online only a couple days before. Happy it arrived so soon!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have. I have broken many things before and having this protection gives me some piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought my television up to the second floor of my apartment complex and we’re very personable. I was very pleased with the service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have depending on the frequently used item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Problem Solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have made a better purchase. Geek Squad is the best. Whenever I reach out to Geek Squad with an issue it is resolved in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought the extra warranty on are T.V just for the future far so good we love it are would buy it again and again thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was kinda pricey, but worth the piece of mind if you have issues with your device they replace it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jason. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way on how to use protection to help solve any issues might have

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for the positive feedback. I'm the same way and buy protection plans for all my products. Hopefully we don't need to use them but it's great to have the peace of mind. If you have any questions on the plan or anything else, please feel free to reach out either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad coverage for expensive TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically don't buy extended warranties; however, because of so many brown outs and power outages, I made sure to get this coverage in addition to a battery back up UPS unit. It is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5Year Protection Plan Geek Squad 5 stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now days with technology constantly changing these protection plans are nearly a necessity. Most all of my purchases include a protection plan. Unlike 20 years ago the "Geek Squad" know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like having additional protection plan thank you again my first roku tv came with a cracked screen & geek came out & replace in one week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain for the price on he 5yr plan. I normally don't buy coverage but these new TV's don't last like they used to so worth the peace of mind to me for $8.00 per year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have back up, even if you think you are careful and take good care of your products!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurnace

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has thr best warranty next to cost co. I always buy insurance on all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv 65inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, good lighting and the images are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I installed myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have insurance, but most of my earlier products got issues after the warranty ends as if it is timed by Best Buy . Not even once I used the protection, but nice to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud is always very helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never fails. They always have a solution for any products. My experience with themalways makes me a returning customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace my old 1080 living room tv, For a 4k tv and since I do like the LG brand I couldn’t pass up the sale.

    I would recommend this to a friend