Customer Ratings & Reviews

What can I say about the Geek Squad? They're great.

Good coverage even for lightning strikes. Glad to have the peace of mind protection on our large purchase.

I have continued to reenlist this service every year. The team is right on the spot with any problems. Fast, friendly and cuteous.

Geek Squad always comes thru. Couldn't fix my tv set while I waited so they said to go find a new one. Very simple process and very pleased.

had an issue with my new 75 inch toshiba setting it up .made one phone call issued solved they great

Can’t go wrong great price and it has a great picture.

The GEEK SQUAD has a good reputation in our local region. I have not use it yet, but, I soon will be when I need help!

Purchased the 5 year geek squad plan when we bought our new tv. We love the geek squad protection programs they cover so much and for only 89.99 for 5 years it’s so worth it!!

I've used this service for one of my products and I wasn't pleased with the turn around time. The flipside is that my product was fixed and working properly upon it's return.

These plans are no brainer to me. Just one repair will more than pay for this as opposed to the repair bill higher than the units value.

This service plan came in very useful, as our device started to malfunction while under warranty. They took care of it quickly!

It has been my experience that “Flat panel TVs Fail” I won’t buy one without an extended warranty. Best Buy’s extended warranty used to be a money warranty however it is now a replacement warranty. Still a good deal but not as great as the money back Program.

As always, Best Buy provides Top Notch Service with the extended warranties. With their low prices you can't go wrong. We all know that sometimes things happen after the manufacture warranty runs out.

With TV prices so low & competitive, it just makes good sense to purchase a two year coverage; as a single repair without insurance could easily cost you more than the entire purchase price.

Agents did a great job in mounting the TV, they were quick and efficient

This protection really came in handy during the pandemic . We were able to repurchase another TV using the refund online.

After needing my TV repaired, BB decided they couldn't fix my TV and sent me on a hunt thru the store to get a new one! TVs are made cheap and meant to break now, these warranties pay for themselves!!

Amazing TV and any app you need is in there. Quality is good andy going from one app to another is pretty quick.

Better to have it and not need it than to need it and not have it. I've had to use this type of insurance before on things I've purchased at other places. It really saves you a headache.

Very good service staff good great customer service. Problem solved