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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30531 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 30,531 reviews
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A protection plan is great if you're overly cautious and almost a must if you have children. Would highly recommend for purchases over $100, especially if they have a lot of moving parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! They have been able to help me several times with different things and saved me lots of frustration and time. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection life saver for everyday life. Choose me for the 400

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems as of yet. But definitely recommend the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection on my electronics. It’s just provides a peace of mind. Thankfully I’ve never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the assist.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. I take care of my stuff but you just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really worth the value! Enjoying the assurance of the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps you rest assured when making high dollar purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcoming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is so welcoming i actually felt safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must these days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for ALL electronics. We buy with everything. In fact, bought a TV in 2019. The last I leg broke off 4.5 years later. Geek squad se t it back for repair ( which we knew couldn’t be done but went thru the process). We received a text allowing us to watch the entire process. Less than a week later, we were approved for a replacement. Since our TV was no longer offered, we received a full refund. Who does that for a TV leg? Well worth the extra $59.99, to get $290 back. Con: the refund comes on a Best Buy card so you HAVE to buy your replacement at Best Buy. We don’t mind but you might. Amazon does the same with warranties. We like the Allstate warranty best ( formerly Square Trade) because you get an actual refund but we still love Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty for our TV. Thankfully we haven't used it yet but we have it if we do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had to use this but appreciate i purchsed for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bet buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Best Buy around I love this store and the employees are nice and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a warranty beyond the basic one . Price was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for 5 years of protection against any situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installers. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me the peace of mind just in case something were to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Where It's At!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd definitely recommend Geek Squad for all of your electronic purchases because it gives you a peace-of-mind and you know Best Buy ain't going nowhere so they'll be here for the long haul!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use and i hope i never do but glad i have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and reliable/ I always purchase the plan to give me peace of mind/ I always know I can come into the Best Buy and they will help me with what I have a problem with.

    I would recommend this to a friend