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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30812 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 839 Showing 16,761-16,780 of 30,812 reviews
  • Rated 5 out of 5 stars

    2 year protection is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always take care of all my gadgets but accidents may happen anytime. I'm not worrying on it because of this insurance... keep it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love geek squad protection we purchase it with almost everything we buy from bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy the protection plan for every purchase and use it if we need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this service for any electronic item that is generally more expensive than you can afford to replace if it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is worth having especially when you purchase electronics you will have a peace of mind knowing your items are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad immediately scheduled me for my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad would recommend you purchase the 2 year on every product you can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that I have Geek Squad protection on the product I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, friendly, responsible, excellent people skills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this plan. They replace or fix with no problems. I definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection/Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that if I have an issue I know who to directly contact to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service purchase gives me peace of mind in case the tv malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good way to get extra protection on electronic purchases. Reasonable coverage at minimal cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ali

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is always good and friendly I highly recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen Burn in protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers OLED TVs from screen burn in. Cant find this coverage anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection service for small items. Great to have, it will save the pain of loosing items on those days when you least expect it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unless you're a nerd, buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how to connect anything that takes more than 3 steps, Geek Squad does. Buy this, let them fix everything and chill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV's to my satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say the Geek squad was very professional. Did everything to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time will tell if I needed this or not but in the mean time it's nice to know I'm covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased their services and it was the best decision I made. I LOVE their customer service. Beyond expectations!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low price for protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope never need this extended warranty but the cost was worth buying it for peace of mind just incase I need the coverage.

    I would recommend this to a friend