Customer Ratings & Reviews

For the price of $20 which is $10 a year. It’s well worth having a warranty

great tv. looks amazing. and the sales rep was awesome and helped me out

I am satisfy with warranty service. Really help me a lot with the gift card as credit.

I think this is a great deal. They helped me with fixing my laptop and answering questions I had concerning maintenance. Worth the price.

Solid and straight forward warranty. Cant go wrong with coverage

Was not too difficult to get the old TV looked at and the report submitted for review. The answer to replace came within a few hours. It was too expensive to have the Geek Squad just hang it on the wall so I choose to just have the delivery and haul away done as outlined in the warranty. However, I was never told that I was responsible for taking down the old TV from the wall. This caused over a 3 week delay in finding someone who could take the old one down and replace it with the new one. This cost me more money that I should not have spent other than installing the new one since I had the Warranty. This was on top of waiting over 3 months of getting this resolved due to the suspension of home visits.

Stunning visuals, deep blacks, and vibrant colors make this TV a must-have. Thin design, smart features, and excellent picture quality elevate any viewing experience. Highly recommended!

They need no staff to assist customers more faster

The agents came out and mounted my tv and also connected all my devices, they were very prompt and courteous!

Needed to protect my purchase! I haven’t needed to use the service but glad to have it!

Absolutely required to get the warranty. Better be safe.

They were booked out a month, but with things being the way they are these days, I understand. I needed their help to finish setting up our TV. I was so glad we bought the coverage! The way electronics are built these days, I always opt in for the insurance. The tech was friendly, patient, and very knowledgeable! I only wish they had more knowledgeable customer/phone support. My issue probably could have been solved over the phone.

So, this is a little tricky for me. We love Geek Squad and my husband has an account as well. We had to purchase this GS Protection because we could not purchase our new TV and get the appropriate protections under my husbands account with GS. No matter how we tried to place the order under my husbands name, Best Buy could not get the full warranty to show up because my husband already had GS and it wouldn't allow the full warranty to kick in on the new TV??? So, the only way to get the full warranty was to purchase the TV in my name and also start a GS account in my name, and now we have two. Not terrible, but I think this is a little shady and there should be a workaround. Speaking with the GS reps that came out to deliver and install, they also agreed that this shouldn't have been an issue.

like this one. set it up just fine. hope this tv lasts.

I luckily have not had to use this but I always purchase it for peace of mind and it works. Often they forget to ask me if I want to add the protection when that happens I ask them for it.

Excellent combo with the TV, pictures are so vivid!!! Makes the game come alive!! Didn't even have to adjust pic or sound!! Amazing quality!! I recommend it to any gamer!! And geek squad keeps it safe too!!

Only place i buy my electronics.. just make sure to get the warranty

It’s always good to have protection, especially in any case

I enjoy having the peace of mind, knowing that if something happens to my product geek squad covers it

I have never paid for a extended warranty in my life I always thought they were worthless as the life of the product should last longer than what the warranty is offering. But I’m so glad I did. I had bought my dad a TV for Christmas and two years later some thing went out in it. I called the geek squad and they came out within a day and took a look at it. Unfortunately, my dad’s TV had been Discontinued. The part that they needed was unavailable. So they let my dad pick out a brand new TV comparable to the one that he had. Within a couple days they were back at the house installing and setting up the TV. I will always get an extended warranty on some things so expensive.