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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 918 Showing 18,341-18,360 of 30,818 reviews
  • Rated 5 out of 5 stars

    Came for home visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agents, nice customer service. Would definitely use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service replace faster my handsfree, excellent support and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven’t make a use of it it sure will at some point in five years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very professional in the job and treatment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty from a store you never know what’s gonna happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time this seemed like a great investment, in case of problems, but I had no problems, but still glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. They deliver the items on time and will call you before hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on offer for an extended 2 year protection other places charge too much. Best Buy is very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only called for help over the phone but the associate was a great help. Didn't have to go into store at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewed Geek Squad coverage. Easy to do and great comfort level to know they have your back with all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV we got this for is working great so we haven't needed the protection. Hopefully we won't ever need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY HAPPY THAT I PURCHASED THIS PROTECTION. PIECE OF MIND.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protect is always important to have. They are always helpful and easy to schedule if there is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very relaxed with knowing that my product is covered with this Guarantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years is a long time and anything can happen. It gives me peace of mind to know a valuable product is protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Issue resolved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I was able to talk with an agent that was very helpful in resolving my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know that if something happens they will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I.oibr the security of having a warranty that covers everything with my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for providing a great protection plan for my product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was able to get me a better deal on a tv that i had to inconveniently had to return since they werent able to fix a malfuntioning hdmi port. quick and easy. no complaints

    I would recommend this to a friend