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Customer reviews

Rating 4.7 out of 5 stars with 25371 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 25,371 reviews
  • Rated 5 out of 5 stars

    Hope we never need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value priced insurance, especially for a huge TV. Hope we never need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad agents did a super job on setting up 65 inch tv. they explained how to set up the apps. I am very satisfied. Ron V

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free in home service for tvs that are over 45 inches. Granted manufacturers like samsung do the same thing but only for the one year that they offer their warranty for and they do not cover electric surge damage. no brainer when you are spending so much money on a television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good reasonable insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't purchase a protection plan. I was surred that they would come to my house if there was a problem so it was worth. I haven't used it and hope I won't have to but it gives peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wouldn't buy a TV without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessary evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because the sales person assured me the tv will die before the 5 years are up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeeeek Squaadd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always coming in clutch and their service is always top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 yrs protection will come in handy judging by how many tvs konked out on me over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother-in-law's Peace Of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy this plan on all of my purchases. Now, if my mother-in-law's TV breaks down, I can get it fixed for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind incase of a problem. Reasonable pricing for the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeks to a rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely support Greek Squad. Saved me money on alot of my investments. Had numerous product failed on me and Greek Squad help exchanged or fixed the product same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65 inch tv that had a problem and it was replaced and delivered . No questions asked excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    important to have it! i hear this is a good company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been there when we needed their support and service and we appreciate all!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do the do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have worked with me throught my trials with an extremely savvy computer tech kid(age 9]

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it with my TV purchase. But I have used the warranty before on my Washer Machine and they sent a technician to fix the problem I had. I had good experience so I purchased it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TVs regardless of price or quality don’t last like they use to. Protect your investments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 YR Protection Plan just incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 Yr Geek Squad Protection Pan for my Purchase just incase the worst happens and I need to Repair or have the Item Replaced. In my Opinion I think it was expensive for a 5 Year Plan. Also, it has many Restrictions that is in Fine Print that it does NOT cover. But in my opinion I paid so much for my TV I wanted to be Safe and not sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and ready to answer any questions that i have had

    I would recommend this to a friend