Customer Ratings & Reviews

We always get the protection plans for our TVs. They have replaced 2 of them for us when glitches turned up. Replacement of original purchase price is a good thing.

Most people won't go for a 5 year extended warranty, but for $149. on a $700.purchase TV that would last under 10 years I figure it's worth the price. My last TV was less then 7 years old when it went. Who knows if the new ones will last that long.

Geek squad has been great when we've had issues in the past.

Would 100% recomm Buying protection for any item if they dont have it no longer they will refund you

I haven’t had to use it yet and hopefully never need to.

I have not needed to use it yet but it sure is nice to know I'm covered if anything happens to my new purchase.

I would recommend the geek squad protection. Had a tv in our den that went bad after 4 years and because I had the extended warranty I was able to get a new tv at no additional cost. Best investment I have made lately.

Purchased for grandsons bedroom and couldnt be happier with it

Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

I love have protection on my products I always end up using it bc I’m just a silly little girl. 10/10 recommend

It’s always good to have Geek squad protection because you never know when you are going to need their help, and you mite not have the money to to get your item fix. So having the protection in advance is a good decision.

Extended warranties and service contracts are always key when purchasing electronics and appliances. Sure it's a pain to pay the extra money at first, but once your items breaks down, you realize just how much you saved by sacrificing that extra cash upfront and not being overwhelmed by some ridiculous high repair fee.

I had a warranty with them on my old tv and when it suddenly stopped working they replaced it with a more expensive better tv

The agents set up my tv along with the DVD player and amplifier; all products that I purchased were Sony. I do recommend purchasing Sony products because of the quality especially when you have the geek squad install them.

It is very nice that Best Buy gives the opportunity to get a 2 yr or 5 yr warranty

Set up was easy. Sound is great. Picture is really nice. Upgraded from 55' to 65' and my games lol fabulous on it.

I had something wrong with my product and I called them and they cam out to my house to see what the problem was and they found it and fix it right away and they told me that if there were any problems that I could call them right away.

He arrived on time. Found a solution quickly saying there was no way the tv could be fixed. Quickly sent us the invoice number so we could go and get another TV. We had a five year warranty on our TV so it was well worth the cost.

Geek Squad provided great service, answered all my questions, and suggested a replacement tv.

Fast service and easy appointment set up. Helpful and understanding