Customer Ratings & Reviews

For a small expense, its nice to know our product is covered for years to come!

I had a very expensive plasma screen television covered under this plan. It went out a few months ago, and Geek Squad was very helpful in attempting to repair it. The TV was never fixed, and because Best Buy no longer sells plasma screens, I was able to get store credit for the product.

Every time I purchase any technology from Best Buy (TV, laptop, ect..) I would always purchase Geek Squad protection. In case anything happens, I would always stay protected at all times. I would definitely recommend buying Geek Squad protection for every purchase you make.

Best Buy's customer service team is exceptional. They treated us like royalty when we returned to non-working laptops for refunds and again when our online purchase was messed up. They resolved all of our issues immediately and fairly. I couldn't have asked for better service.

This service makes me feel safe with my tv and my purchase

Dont buy an OLED without this. Please. Factor this necessity into your price. Protect your investment and your peace. You never know what can happen, But you can know that you’ll always be taken care of.

Made sure to take this out on my OLED tv, covers everything but accidental damage.

There if you need help. Talk you through any issues that you might have.

I set up an appointment and was seen the same day. My tv wind up not working so the warranty was cashed in and got my.money back on a gift card. So highly recommend especially for open box items.

So far haven't had to use it yet. But i'm quite sure I'll be happy with it. We'll see.

No need for any service yet, but the price makes a 5-year warranty worth it.

This is GREAT if I have to use it, BUT I am hoping to never have to use it!

they were so nice and very welcoming. Best Geek Squad everrrrr

Geek squad was very helpful when it came to all of the questions we had.

These guys showed up EARLY on the scheduled delivery date. That is the first time I have experienced that. The were quick and tidy.

great value and easy to use. great features for the price

I always get my protection with Best Buy. Makes life so much easier.

I am so thankful they discussed this purchase with me. I purchased the TotalTech protection plan. I think everyone should purchase this plan of coverage. thanks!

I'm so happy I purchased the warranty. The Geek Squad is the best. I had a issue with my 75 inch TV and they was willing to help and they fixed the issue right over the phone. Quick and easy process.

We have had the Geek Squad for years. The quality of the workers is outstanding and very professional. Absolutely essential with the huge variety of electronics and appliances in book our home. Superb service