Customer Ratings & Reviews

The Geek Squad is great. Everyone at Best Buy is knowledgeable about the available products, and they are very helpful in finding the products that will work best with my own personal needs. The staff at Best Buy are very helpful.

If you buy any items, you better get protection for what you buy. Get geeks squad for the protection and relax.

Has been there to help at all troubling parts of setup, or any issues with my product.

Haven't used it yet, but reassuring that if the television breaks or anything happens to it, Geek Squad will take care of it. Main reason i purchased it was the reassurance and safety.

I bought the Geek Squad plan to protect two of my Samsung TV purchases. The plan was better priced than the competition and it also offers two more years of protection for a total of five years. Recommend anyone purchase these plans on TV's.

Great deal always recommend getting a warranty on any product

It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon

Geek Squad Protection is a must, even if you have your own IT group... there is Power In Numbers! We've had excellent customer support and the Squad are very professional individuals.

Good customer service. Came in and switched out tvs in and out answered all my questions

They are great I always used them for any type of products

Love the Best Buy Black Tie warranties. I always include the extra warranty on any product i purchase. Great to have those extra years of warranty just incase life happens.

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

Thought it a good value, won’t know more unless I need to use it!

Well, haven't had to use the protection plan but my last TV lasted 14 months, and was not going to risk it again.

It’s always a good idea to get an extended warranty for your big appliance purchases just incase something goes wrong that way you can get tons our use out of your products.

Love geek squad. Always buy their protection services.

I liked this TV. Best price. No issues. Color is good. Sound is great. Easy to install. Picture clarity is great.

Unless you are an IT expert I would recommend Geek Squad to everyone. Just pick up the phone and call them. Hard at one time to get through to them but, now it's easier.

Great price for 5 year geek squad warranty on my 50 inch tv.

I bought this TV yesterday. Unable to mount the stands to the TV either the screws were to long are the mounting holes are to short.