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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30766 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 390 Showing 7,781-7,800 of 30,765 reviews
  • Rated 5 out of 5 stars

    it is suppose to be purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i thing those kind of warranty extensions are always useful..my tv burned at house at fire i could not get money back but, they refund the money from protection ..not full amount but for one year usage i did get $75 back..fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had to use it yet. But i'm quite sure I'll be happy with it. We'll see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for your products, easy to use and no hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a 75in and in just over a year it showed damage. I made a claim and got my problem fixed the same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it, but am glad I have it. Gives me comfort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad insurance is the best thing to purchase when i purchase electronics from Bestbuy!!! Geek squad is the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like geek squad usuaĺly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't hd to have it but always get warranty with geek squad. Just dont like phone warranty. Want extra money to replace product. $250 more even with a $13 a month payment for plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for five years, excited to have it for our tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I recommend it for sure! Very good price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Dependable!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed Geek Squad assistance but have heard good things about their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy=best product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love get squad protection. No hassle exchanges when products fail. It's the reason I keep coming to best buy for my high value purchases

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Pablo. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Outstanding Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet, but for the price and duration of coverage, this is a must. Lower price point than plans I reviewed from competitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartest thing I could have done, because you never know when something might happen to the TV. You only have a 30 day return policy and then after that it's on you and I don't have the money to just run out and have repairs done to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't do the warranty on a TV I got about 6 years ago. But this time I did so if anything goes wrong I'll have them fix it. Best thing I did.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Mayra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy for the product and very satisfied to buy it

    I would recommend this to a friend