Customer Ratings & Reviews

Great service. We didn’t have to wait to get our issue resolved. Highly recommend.

Would recommend to anyone who is thinking about extra protection care to your product! Being able to assure that you can take it back to the store n get a replacement is amazing!

This was an incredibly inexpensive large screen tv, with a much better picture and sound than my plasma screen which cost 3 times as much! Now I wish I had this in the tv room instead of the bedroom - I'd watch it all the time! Excellent value.

Highly recommend a 2 year protection for most devices. You just never know what can happen and Best Buy is really quick with giving you a replacement item.

The Geek Squad service is by far one of the best investments you can make for your technical computer needs. They are very knowledgeable and friendly. Well worth the $$ spent.

This service makes me feel safe with my tv and my purchase

Haven’t had to use it yet but it was inexpensive and good insurance

haven't had to use, hope all is well when or if i should it be needed

They have very good customer service in and out of store

I will never purchase a large ticket item without the geek squad protection. Anything happens and they come out and fix it right away. No hassle. Highly recommend.

Excellent TV for my office. Vibrant picture colors and excellent sound quality!

I purchase GS Protection when it is available. The service has helped me ... Saved me many times. The service is a phone call or store visit away.

We have purchased this warranty to cover the Samsung TV also bought from Best Buy. So far with any warranties we have purchased through them they have honored accordingly.

Almost whenever I buy some equipment, I buy this guarantee as well. I have used it a couple of times in other purchases and it works perfect. It is always a peace of mind.

Almost whenever I buy some equipment, I buy this guarantee as well. I have used it a couple of times in other purchases and it works perfect. It is always a peace of mind.

You all warranty and workers are always attentive to customers needs.

Really gives you peace of mind and Best Buy people always so helpful and nice

great value and easy to use. great features for the price

I really like geek squad they are fast and make sure you are satisfied

This is a good service that I initially purchased in 2015 when I bought a MacBook. I purchased in 2018 when I bought a Samsung smart TV, I haven’t had to use it yet. But it’s like with any other warranty or “insurance” it’s a hypothetical if something goes wrong.