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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30389 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 418 Showing 8,341-8,360 of 30,389 reviews
  • Rated 5 out of 5 stars

    Easy to resolve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a very good Insuranse, and case any complaint is easy and quick to communicate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say anything negative about this Geek Squad protection. It’s the best protection for any of your prize appliances or electronics. You totally understand once you have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this once and I’m glad I had it. Was a easy fix but I wouldn’t have known that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew of gate squad always come through when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, the protection plans are great for certain products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth having!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the extended warranty through Best Buy, that way you can take the product to a Best Buy if you have any issues, instead of dealing with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time to Insure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech maintenance of the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I didn’t get to use them. But I know they would have had my back if I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for your TV, geek squad covers it all! except accidental!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it if you buy something expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Karen. Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved using geeks squad it's the main reason why I shop at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this warranty yet. But it gives you a safe feeling knowing if something goes wrong. If you ever drive what it cost to fix a flat screen tv, you will be shocked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    safety switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never know when a electronic product may brake. don't forget the handling in store on truck hey you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad protection plan with my new 55' 4K TV. I had the same program on my previous TV and highly recommend it. Best money I ever spent. 5 years of piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't Need My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad but I didn't need them because my Tv had no issues Amen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy the 5 year protection plan since times have changed and the regular Mr fix it can not possibly fix these new televisions should something go wrong. The price seemed reasonable for the length of time it is for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Izzy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased but glad I was able to Purchase this for my TV.

    I would recommend this to a friend