Customer Ratings & Reviews

Love Best Buy’s extended warranty program. Always worth the purchase

Purchased this just in case I might need it I usually don’t purchase extended warranties

When it comes to geeks, these guys are the geekiest geek on geekers

Good to have if ever needed, hoping that I don’t and my product continues past 5 years.

Great price for 5 years of product protection. I would highly recommend this encase of any issues.

Still early hopefully I will not need it, time will tell

they were nice and helpfull when I ask a Q&A they expland

5 Year Great Price, you always feel that you have no worries for five years.

Geek squad has helped me and my family so much over the years. I will never forget when my computer was messed up and they helped fix it! Awesome staff and great in store support!

Best Buy really stands behind there customers I have purchase every tv from them. I purchase 50" 2021 model Hisense couple years ago with a 5 year protection plan. Some time ago my tv failed. I call Hisense file claim after 2 weeks i never got a call back from them i was outrage by there lousy customer service! So i reach out to Best Buy explain the situration within 2 weeks Best Buy replace my 50" tv with 55" Hisense at no cost to me. Just week ago again the new replacement Hisense tv again failed. I called up Best Buy and spoke to Chris manager at corporate his first question was, have you pick out a new replacement? Yes i choose 2023 model Roku Plus Series and it was $100 more then my original tv cost he said no problem no cost to you and we will come out next week remove the failed one and install with the new tv you choose. This exactly why i buy all my tvs from Best Buy. There customer service is outstanding and they really do take care of there customers and back up there products especialy now theses days where most customer services is at new low. Thxs Best Buy for taking care of me. Your the best!

It is a stress relief to know that the TV is covered for 5 years.

great piece of mind for with the factory warranty runs out.

great piece of mind for when the factory warranty runs out.

In my instance, it was a lifesaver because I had a problem with my tv. The geek squad came immediately & exchanged it. I was wonderfully pleased. Initially i was hesitant because i nave 3 other Samsungs & never had a problem. It was the best decision.

Hope i never have to use it . HOWEVER After buying a open box Samsung 65 9000 series . I wish I had bought ot

Geek service has always been great purchase for my products

Great prompt and always ready to help s needed better to have it and not need than need i and not have it.

I always purchase the the protection package. They stand behind the product they sell

they know their stuff!!!! helped to get a virus out of my laptop

The protection plan is a life saver if your product breaks within two years. It saved us about $800-1000