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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30402 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 468 Showing 9,341-9,360 of 30,402 reviews
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased 5 year extended warranty it’s worth it and it gives you peace of mind, had 3 TVs in the future with Horizontal lines and the replace it with a better tv cause the model I bought was no longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a good price during Black Friday sale it’s worth the money just case you cause some damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad answered my questions thoroughly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have called to ask technical questions on new TV i purchased and got good guidance. Have not needed to use for repairs yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $350 purchase price of the TV brought the geek squad protection program down to $50 for five years good value in peace of mind

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! That's awesome to hear! It definitely is great to cover your investment just in case something goes wrong. If you need any help or have questions, please let us know.

  • Rated 5 out of 5 stars

    awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this mounted on the wall of my bedroom. Very light and was easy to mount and get set up. Using wireless internet for Netflix. Color is awesome. Very crisp and clear picture. No complaints or problems. Covers for what I needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always... Geek Squad is always very helpful. Just give them a call. I haven't had a problem at all with this TV i boight, just little questions here and here. But I know i am fully covered if something happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team support for a nice price. Just a phone call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tcl tv 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great price. I personally like this smart tv. I understand how each function works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had always been reliable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For a television purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a new television I purchased almost a year ago, thank the Lord everything is still going great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me guide me through my mount set up and our my WiFi on the tv best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had good luck with the service from the geek squad in the past and I feel I’ll continue having good luck with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not our 1st Geek Squad insurance. It has certainly been the thing to do. Happy to have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely real good 5 year external warranty right away contact with the customer service and replace my TV for another one I will recommend this warranty for everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a two year Squad Protection Like having an insurance policy. They have very qualified people

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as i heard about technician they all do thier job very well.however i didnt get any help iam sure will get help if in case i need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too good to pass up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to make use of my Geek squad protection plan as of yet but based on the description of the plan, it seemed too good to pass up. Hopefully if I ever have any issues, bestbuy will honor this plan with little to no hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on top of the action

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have a problem, the geeks squad is always on top of it. The staff has very good customer service skills, which is a plus in this pandemic area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection gives me added security for my products. It ensures me that Best Buy will provide that additional layer of protection needed for appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to know when you buy something expensive if it breaks they got your back

    I would recommend this to a friend