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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 505 Showing 10,081-10,100 of 30,414 reviews
  • Rated 4 out of 5 stars

    Expecting not to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't got a chance to use it so far but I hope i may not need to use it as the TV is of good quality, let us see what happens, but it is a good insurance policy to have this as it is pretty cheap when compared to the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who know I would need it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally would not get the extended warranty but did in the past and it paid off big time when I had an issue- ended up getting a new TV and install for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave the store with out it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited for my first big tv purchase, but there was no way I was leaving the store with out protecting my investment and it’s def worth getting Exsp as prices of tvs continue to rise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not buy a TV without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a television on Black Friday and decided to buy the 5 year extended warranty with it. This is 5years I can have a peace of mind about the possible repairs to my television.- Thank You Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy i got this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy i bought this as a extra sense of safty and protection for my car radio. Alsos good to know that if something goew wrong that it will be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong great price and it has a great picture.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad installed

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and great knowledge! Highly recommend for a good tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm confused.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope it works. I am a little confused about what is Geek Squad and what is TotalTech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that i can call and do most troubleshooting over phone. If not they will come to me. Only thing about in home service is I wish the service window time was shorter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with my p series vizio and after 4 years this protection plan took care of giving me a brand new TV... Works as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pick of a tv I bought for my mom…. So good idea for af

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best option to protect you electronics they replace it or give you your money back to buy others things or the same product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy insurance on TV because the warranty you get with Best Buy is hassle free. Any problem just bring it back and get something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection because when you spend thousands on a TV and it breaks I just wanted the feeling that I am able to get a new TV hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV, picture and sound are excellent! Gaming is amazing! Service was phenomenal, they were able to help me quickly and resolved everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has done what’s supposed to no issues . Took my tv back and replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works perfectly. I do not regret purchasing this product. I would buy again if I needed too. Products from BestBuy are always the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Do It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure, it a little expensive for TVs, but on the fifth year, I had to use it, and they were able to get me into a new best in class OLED Sony!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 5-year extended warranty on the new 65" Samsung TV I purchased. Have not had to use it yet but have had to use the extended warranty in past purchases. The warranty is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this protection, along with the gift of a notebook. I truly appreciated, the added protection.

    I would recommend this to a friend