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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 510 Showing 10,181-10,200 of 30,799 reviews
  • Rated 5 out of 5 stars

    Don't know yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a warranty, still too soon to tell because I haven't had to use it yet. I had always had a good experience with best buy and my other warranties though whenever I needed to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad offers solid assistance and protection when it comes to best buys tech. Really happy i purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably didn't need to get this, given the quality of the TV manufacturer, but there's a great relief in knowing that if something were to go wrong that it would be in good hands. I got this service on my last TV purchase. I only needed to use it once, but that made it worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peae of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that any problems with my new television will be taken care of in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV go out on me I bought from Sam's. Call the manufacturer they said . Eight TV from Bestbuy. Walked in with bad TV walked out with new 1 . Swap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage and gets the work done fast and very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burn in coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan covers burn in on oleds would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy still has the policies around. Go get you one! It will be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Great Price. Thanks Best Buy. Best deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for dishwasher purchase. The last LG we purchased only lasted 2 yrs. and then we purchased a GE dishwasher and it only lasted 1 1/2 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD OPTIIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really used, just a couple of times, sounds good but I did not need it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use my geek squad protection for different items and they’ve always been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase geek squad insurance for my major purchases with best buy. Never had an issue with returning or fixing my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protection on my product. I have not used and hopefully won’t have to. However, if I do - BEST BUY has me covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've taken care of my computers and the one I bought from Best Buy. Everything works great and if at top speeds.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Dave. Thanks for sharing this with us! We're glad you've had some great experiences so far. If you have any further questions or need any help, please reach out to us!

  • Rated 5 out of 5 stars

    worth the piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to spend extra after the initial purchase. But lets face it, you spend all of that money on a new TV for a 1 year manufacturer warranty!! worth the little bit extra to know that you are covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute no brainer to protect your precious investment. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service from the geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I purchased a warranty at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way more than I expected definitely worth the money-and superb performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contracts make sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just makes sense to get Geek Squad - they helped me set up my computer (and my husbands) plus you get coverage for 5 years - best deal in the store.

    I would recommend this to a friend