Customer Ratings & Reviews

geek squad offers solid assistance and protection when it comes to best buys tech. Really happy i purchased

This warranty is awesome the price was right and it gives me a great piece of mind with my gigantic 75" TV that is wonderful!! Hold on

Super for any electronics breaking at your home that you buy in Best Buy

It's a good value for a good TV it's good to have in case of emergencies

I have purchased the Geek Squad for two items in my home. I am very pleased with the service I receive. I have not used my TV program as yet, since my TV is going very well. Geek Squad is for me.

Always purchase when my wife gets a new phone. Not That expensive and gives me peace of mind. Have not had to use it now or in the past thankfully.

the agent review my TV and figure out problem for replacing to new one.

NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

I purchased the Geek Squad protection for A tablet and the charge port was damaged I called the asked me to come in and replace that with no questions asked quick knowledgeable prompt service.

bought it, used it, and never looked back. Its great peace of mind with more expensive products. I would highly recommend. Just do it!

While I haven’t had to use the Geek Squad with this subscription I’ve used them in the past and they always deliver. One of the best services they offwr

Good stuff really liked it, it was q good product !

Well, I bought it as a precaution. Haven't needed to use it and I have never dealt with the Geek Squad before. Time will tell if this was a best buy!

Excellent tv for the price i watch a lot of netflix and hulu

No problems, everything came together perfectly, no issues connecting devices.

easy setup. clear picture. nice sound quality. looks good

Always get a warranty when it comes to an electronic item and you can’t go wrong on the price!

Bought the extra 5 years of protection for a very reasonable price (less than one repair on a damaged TV). I specifically bought the TV from Best Buy because of their local Geek Squad protection. The extended warranty was significantly cheaper than any online site I researched.

Our tv went out a week and a half ago, called Best Buy since we bought the warranty. They have given us (7!!!!!!) different appointment times for someone to come to our house and today makes 4 no shows for someone to repair, they say we can’t bring the 75in to the store because it’s over the 42in limit….. do not waste your money on the warranty because Best Buy DOES NOT fulfill it. We have talked to store managers, geek squad, repair guys, worst experience ever when it comes to fixing our crap