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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 550 Showing 10,981-11,000 of 30,417 reviews
  • Rated 5 out of 5 stars

    The Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always helped me when i have had technology issues. They replaces several boards in one of my tvs, at no extra cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just purchased the protection with new purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to utilize Geek Squad for my recent purchase. But I've used it in the past and they are knowledgeable, efficient and great customer services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Warranty Service on the planet! It’s awesone to have a great backing to your investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan. A must buy for when needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan if your hardware breaks down. Good insurance plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy an Oled buy a warranty for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a Oled tv so I could not take a chance with Burn-in it was painful but worth it because these tv’s are expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact they are always on time and nice they on it when it comes to fixing things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were help full when asking about a product having issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage even for lightning strikes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage even for lightning strikes. Glad to have the peace of mind protection on our large purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I have this option up to 2 years after my purchase of my tv invade anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have extra protection in case something goes wrong. The Geek Squad covers it all so we can rest easy just in case the product breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rocks. I have warranty on all my products because their service is the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can be a good option depending on situation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides coverage for a lot of different issues and will upgrade to the current year model if you have issues. I don't believe it covers physical damage(drops, hits, cosmetic/water damage), so if that's what you're worried about you might just want to buy something you can afford to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the warranty for peace of mind. I most likely won’t need it but I had rather have it and not need it than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It value for money. I pray i don't have to use the 2 year protection but for the peace of mind on my TV purchase , i think it's priced fairly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair price for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated I feel the 2 yr geeksquad protection is a good peace of mind protection for the price. I hope I wont have to ever utilize it, but if I do I think Best Buy will assist me the best they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For any product buying from Bestbuy get the protection you don't want to be disappointed when something fails and you ha e to spend more money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like American Express Never leave the store without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like American Express never leave the store without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Read the details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a 60" Sharp and after it broke three times I used the warranty. The only problem is that they did not give me the full value for what I paid. They wanted to give me a comparable TV and I was not happy. The TV I had only lasted for 6 months and I wanted to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and Fast. Best Buy it’s the best

    I would recommend this to a friend