Customer Ratings & Reviews

Other stores would offer warranty but for $100 and some change we got the 5 year warranty couldn't resist a offer like that

My LED panel went completely blank causing a black screen just 15 month's after purchase (3 month's after manufacturers warranty) Luckily I paid for the Geek Squad Protection Plan and I've NEVER EVER EVERRRR experienced such kind, knowledgeable, positive and prompt resolution. Being I called in on a Saturday afternoon I assumed I'd have to wait for any resolution until the upcoming week. My BRAND NEW TV will be here today. The following Tuesday of my initial Saturday call.

Greek squad warranty is a must of you but anything of high value!! Don't save money when it comes to this extra coverage!! You'll regret it if you don't.

Geek squad lives up to its warranty good value. geeks forever

Never win but i gave it a shot because you never know.

I haven't had to use the geek squad yet and hopefully won't have to

5-Year Standard Geek Squad Protection 5-Year Standard Geek Squad Protection If you do not buy the 5-year standard Geek Squad protection plan for any TV that you would buy then you might as well not purchase a TV because you are just working against yourself in the long run when you could upgrade to a better TV and just pay the difference especially if your TV does not work properly or geek-squad cannot fix it. Best Buy's replacement plan is by far the best warranty ever provided by any electronics store and cannot be compared because they have helped me for the past 10 years because the devices that I would buy in truth always turned out to be those odd devices that they either don't have on the Shelf anymore or I have too many times where they came and fixed it but something always went wrong with it within five years so get that protection plan and Best Buy will take care of you they have taking care of me they will for you

5 years protection plan is worth to buy. The TV I bought had a looping issue where it kept turning on and off. The Best Buy representative refunded the full amount without any hassle. Whenever I buy items from Best Buy, I will always get the protection plan. It was very easy to get my money back as store credit.

The warranty saved me o this purchase and helped offset the cost of an upgrade later. 5 year warranty was money well spent.

A large purchase like our new tv was even better know that if a problem occurs Geek Squad will be there to take care of it for us. You can’t put a price on security and piece of mind.

The agents helped me in setting up the TV! It was my first time. Im very appreciative!

Excellent source for me, I don't fix anything I let Professional do it

Excellent service! No complaints here all as expected

Hopefully won't need it but was relatively lower priced than other insurance. Can't take any chances nowadays with tech.

Got the TV, brought it home, hooked it up and love it. Works great.

They were quick refunded me store credit no issue.

It was an excellent buy you came in handy when my TV went out it was only 4 years old but still I got a brand new TV with very little problem The geek squad was exceptional and the gentleman who worked in the TV department he did an excellent job he found the TV I wanted and he even carried the TV to my car for me because I am disabled

I can hold my own but i alway get great service with my Geek Squad! Fast, reliable, replacement fast, walk you through trouble shooting. They are great!

It was a bit rough I was passed off a few times and given someone cell phone to contact for repair/replacement.

This the best low budget tv you can find on the market. I definitely will want this tv in a bigger size one day.