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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30744 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 30,744 reviews
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to get this on more expensive items, look a TV, but not sure it is as essential for under $100 items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With geek squad covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having the peace of mind, knowing that if something happens to my product geek squad covers it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection plan I like to be aware covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always purchase this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know anything will go wrong with my purchase but it's nice to have some security just in case. The price was a little high for my taste but again I think it's worth it for the 2-year coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online chat with Mois was great. Quick and services scheduled quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offer protection on almost every product and get things done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vendor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound boy has a massive face and a good tener in it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty for any device, especially brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind policy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind for a new TV purchase! We bought this policy to insure that our new TV is covered for 5 years, in case we have any problem wuth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Geek squad coverage with everything I buy from Bestbuy that costs more than two hundred bucks! I've actually only had to use the geek squad service once, but it paid for itself that one time for every time I've bought it! A laptop I bought my wife for school died during finals for her master's program and they ended up giving me a new laptop and they were able to backup all of her files and they were very fast with everything, so long story short; if you buy a major appliance or expensive piece of electronics from Bestbuy spend the extra money for the Geek squad service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why it's good to have warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got this TV it was because I notice small picture glitches with my old TV. When I called to see if I could get it repaired they said my TV might be too old. I was asked if it was under warranty. I said I believe so, but I'm not sure how long it was for. Turns out we bought the 5 year and I was in the last 5 DAYS if the warranty. I brought it in and as suspected it was too old to fix so they gave me the option to exchange for that same one of they had it (or could order it) OR to take the value of the TV b as store credit. Not the current value, but the value of when I bought almost five years ago. That credit bought me a Samsung 55". From a 40".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use Gerk squads protection. They made it very easy to replace the AC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #Justincase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy the insurance plan because you never know when you hide them.Will break down and the geek squad works for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to always get a Protection for the years cause you never know what will happen. It’s better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Replacement plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that I purchased an insurance plan for my new TV. The price offers peace of mind, in the event my TV encounters an issue and needs to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy the protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this protection and I swear it never fails me. if I need any assistance or need my device replaced for any reason geek squad is always there for me. I like how Best Buy gives you the option to buy the protection at a discounted price yea its ONLY for that particular device but its so worth it! if you don't purchase the geek squad protection with any purchase (that's eligible) from Best Buy then your going to be coming out of pocket for repairs and possibly a new item and it will end up being a pretty penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help me with the set up of new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a new computer and the GEEK SQUAD help me set up my new computer and transfer all my old info and stuff from the old computer (which was completely dead) to my new computer. They answer all my questions. I have had to call them a couple of times and they walked me through my problems. I would have been lost without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for Clients

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfy with warranty service. Really help me a lot with the gift card as credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a flat screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales representatives were very helpful and the checkout time was very good and the customer services was good also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the geek squad service you will be glad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend to getvthis services is the one thing thatvhave save more money for me in past year.

    I would recommend this to a friend