Customer Ratings & Reviews

The store located in yonkers NY central avenue hires the worst managers. Because of management . They lost my 2K sale. The same day my new 4K TV was delivered. That same day before noon time I cancelled my order, due to poor service and no empathy from store manager. They called me to earn my business back, but it was too late. It was like putting salt on a fresh wound. Be warned you will get your money ripped off. Don’t forget file your complaint to Better Business Bureau.

Absolutely satisfied. Great price for the quality.

Love it. Always great to have that piece of mind when buying an expensive product.

I know if I ever need it it’s here. Hopefully I won’t have to use this but it’s a great backup !

Quick and quiet setup. Very professional and kind.

No reason not to like it! Will be helpful when i call!

The geek squad was helpful and I am very appreciative for the service

They explained everything to me very clear. I got I don’t have to call them but at least if something happens, I’ll be relax that I have them.

Not complaining at all every time that i used they respond quickly

Sleeping well at night knowing my TV and electronics are protected. You da best geek squad.

I ordered a 75” Roku tv online on November 21, received a wall mount and waited for tv to arrive. About a week later we opened the box took out the tv only to find ou it was defective with vertical lines running up and down the screen, Text/chat to return and reorder set up for December 18th, waiting all day for a replacement only to find out nobody showed up! Text/chat again, said no one available to deliver, reset up for January 3. Not customer service friendly, I will not purchase anything again from Best Buy.

The agents working here applied amazing customer service and family services . My family loves Best Buy geek squad! A must go to get electronics.

I know my TV is safe and sound at night while I'm sleeping with my geek squad protection.

I guess it’s a good value, but I don’t like that I have to make a bet that my new $1000 purchase isn’t going to make it 5 years. Wouldn’t it be nice if companies just stood behind their product?

Just in case, good to have cuz tv repairs are almost as much as a new tv

The agents mounted my tv and helped me understand how it worked

Very fast and easy workers were really helpful would recommend

Good to have warranty and good products protection plans. Recommend 5 year warranty for any TV. Thanks Best Buy

Price was good. Haven’t need the service yet and hope I never do

Well worth the ease of mind . Best Is an understatement these guys were great.