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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30330 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 30,330 reviews
  • Rated 5 out of 5 stars

    Geek Squad Provides Peace-of-Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Geek Squad Protection provides me peace-of-mind on my Sony 4K HDR TV purchase for five years. And I can always return to the store for electronics advice - something you can't do with a regular extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had pixels go out within a month - they made it right with a new tv - no hassles.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments. We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and used the extended warranty from Best Buy and recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK SQUAD ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These GEEKS have delivered us to the line time and again!! If they cant fix you up they’ll get you squared away one way or another!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful guarantees and personnel too. The product never got damaged but they always answered my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reasonably priced smart TV for a kids playroom, this one does the job. Looking at the side, the top of the tv is pretty slim, just wished the bottom was as thin, since its visible in this particular room. Also no RCA inputs for a gaming unit, had to use the component input so that used up that input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had delivered the TV safely and without any damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek Squad service several times since this purchase and they have always been a great help. They're very knowledgeable, friendly and more than willing to assist. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I NEED Geek Squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geed Squad help for several years, but now am a Total Tech Support Subscriber. It is well worth the money, as we have A LOT of Best Buy devices in our home :). The Geek Squad technicians are always helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I liked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked, very happy, I have no complaints about my purchase, really very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked, very happy, I have no complaints about my purchase, really very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was having issues and I quickly got a store credit about 1 1/2 years after purchasing the tv this plan was added to. I definitely recommend this service for any electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Listen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen here ...LG which stands for Lifes Good is always reliable and time tested. LG has the best manufacturer extended warranty program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for open-box TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was actually well-priced as compared to a SquareTrade plan online with a discount code, so I went with it for the piece of mind. I am happy I went with that decision. I recommend comparing yourself on a case-to-case basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will be there if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet but I got it for a good cause in case something happens I'm covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Greek squad they handle my problems every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the security knowing the items i buy from best buy is protected. Geek Squad is so helpful with setting up my devices & to help me when i have a problem & i come into the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection peace of mind on my beautiful tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Buy without this!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will NEVER own an electronic device without Geek Squad. In more than one instance I have had devices quick working and they were completely replaced because of Geek Squad. Help with set up or issues is also AMAZING!

    I would recommend this to a friend