Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 30,792 reviews
  • Rated 5 out of 5 stars

    Sonos ray

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is incredible, easy set-up. Crisp clean sound and compact. Definitely recommend this product and buying it from BestBuy. Lowest price around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and covered my butt

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy extra protection for my tv and chose the 2 year warranty. I figured buying a floor model it was worth it for the extra protection and I wasn’t wrong. I was having issues with the smart tv connecting to WiFi and simply scheduled an appointment and dropped it off for repair. The turn around was great and the best thing is that there was no cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great costomer service. They know what their doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best in damage protection. If I've ever had an issue they either fix, replace or refund. THAT'S why i always buy the piercing plans from them on my expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection is a plus.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i did receive the information quickly and i haven't used it yet. I needed extra coverage just in case for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick response

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a new tv, nothing to do with Best Buy, from the factory. They were very responsive and reliable. Very helpful and reactive. Glad I paid for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extra warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure it may cost a little extra, but you get extra time on your warranty... No brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it always good to have a warranty for products protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 2 year plan when I bought my tv. Hope I never have to use it, but it's there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Howard’s Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my luck, as soon as manufacturing warranty ends, Geek Squad will kick in and I’ll have piece of mind. I always het a Geek Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV I love the picture quality and the streaming network installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used cant give opinion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it so can't say if it's good or not can't give and opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still early in the program but so far I have been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great that this store provides this service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is worth it when you buy often from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just for the overall piece of mind I would implore people to buy the extended warranty on ALL major electronics purchases! You have such a great knowable staff with the Geek Squad just waiting to help you in all aspects of your life with such product! It has been a lifesaver to this family of mine in the past which is why we always buy the coverage!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth The Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You hope you never have to use this protection because that means that something went wrong with your purchase. But if something dies go wrong it’s worth the price. The only downside it’s it’s dependent on availability. Meaning mu phone cracked and needed to be replaced. They were quick to write up giving me another one but they didn’t have it in stock. So, I had to go to another store to find it. Besides that it’s amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5 year standard protection. lets me know that if something happens to my TV in the first 5 years. Including damage from lighting. I am covered. There Tech support and technicians are some of the best I ever come across. I would recommend a Geek Squad extended warranty to anyone who shops at Bets Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good shipping

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good TV, excellent service and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must for any appliance. Good service and easy to call for assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4-year old LG OLD developed screen burn-in and within 3 to 4 days of contacting the Geek Squad it was replaced with the latest model at no cost to me.

    I would recommend this to a friend