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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30811 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 30,811 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives you a much needed peace of mind for a fraction of the cost of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives you a much needed peace of mind for a fraction of the cost of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection for 5 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection was reasonably priced and now I can really enjoy my TV knowing it is protected for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small price for peace of mind! Good way to protect your electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing a extended warranty is something always want but get scared to deal with companies on another level of customer service and understanding. Geek squad make things so easy and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeks to a rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely support Greek Squad. Saved me money on alot of my investments. Had numerous product failed on me and Greek Squad help exchanged or fixed the product same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Tv wouldn’t power on. We had only had it less than 2 years. Geek Squad came out & had to order a part. Waited a week for them to come out to fix the part, but it didn’t work. Got a new TV a few days later! Took about 2 weeks but it was fully covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Best Buy for offering protection plans for my more expensive electronics. I hope I never need to use it, and I have had to only in rare cases, but it’s nice to be able to pay for some peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, service has been good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing an expensive item from Best Buy, I always purchase the Geek Squad Protection plan. I've had several items under the Geek Squad plan replaced with no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK SQUAD ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These GEEKS have delivered us to the line time and again!! If they cant fix you up they’ll get you squared away one way or another!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many times, the geek squad protection has saved us from having to replace products that broke out of our control so many times! It is for sure worth the money.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Good plan to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with our new Toshiba tv, can’t hurt to have extra protection on you electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where hands on took their time to make sure that I where satisfied with my decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a protection plan before on multiple products and best buy was very easy and informative on responsive or replacement. This is s new protection plan for a replaced TV from my last protectioprotection plan. Thank you Best Buy on making it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was having issues and I quickly got a store credit about 1 1/2 years after purchasing the tv this plan was added to. I definitely recommend this service for any electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money if you spend more than $600 on a TV. Also 55" TV or larger they come to you to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty though the Geek squad give you a 5 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the protection plan but it gives me peace of mind knowing that my very expensive TV is covered for 5 years if anything go wrong.

    I would recommend this to a friend