Customer Ratings & Reviews

Got the protection plan to cover my new Ultra HD 40K TV!! Can't imagine buying a quality (and pricy!) piece of electronics and not having the experience and expertise of the Geeks as my backup!! I have used them multiple times and have never been disappointed!!

everytime I buy expensive devides i get the protection plan its a good safety nest. Ive had a tv break on me after few years and got my money back to go towards a new one.

I am so thankful they discussed this purchase with me. I purchased the TotalTech protection plan. I think everyone should purchase this plan of coverage. thanks!

I purchase Geek Squad coverage for all my major purchases. I had a television that was close to the very end of the coverage - and the TV was literally dying... the Geek Squad came out and did their thing and it was literally like new!

Love geek squad. Always buy their protection services.

A must-have with today’s technology. As senior citizens, it was an important addition to our purchase.

I bought the 5 year warrant on my samsung tv a few years back. My Tv went on the blink and Best Buy replaced it with a brand new one. The only thing I had to buy was another 5 year warranty. Well worth it.

Purchasing the extended plan was worth the cost for me. After a year and a half my TV picture went completely out. I took the TV to the Best Buy store and in 2 days I had a store credit for the total cost of the TV. The plan is well worth it.

Glad that I purchased this plan back when I bought my receiver. It has definitely come in handy.

This is one of the best protection plans I have ever seen. I rest easy knowing that this plan is in place. If they can't fix the problem, they replace the covered item. Simply put; this protection plan is far superior to plans offered by Best Buy competitors!

Nothing last anymore, so you better get a warranty how ever they price adjust it. Its like driving a new car off a dealership. The price goes down on what you orignally pay for it. So if you paid $1200 for a tv and 2 years later with a warranty the will adjust to about $900 that they will give back to you to get another tv plus a $250 five year warranty.

Great response and outstanding capacity personnel. Warranty always paid back. Is a must on every purchase.

Warranty is amazing cant buy new stuff without it. Geek squad has been very helpful thanks guys and gals

While we hope to never have to use this service, the times we have it has made the purchase worth it. Quick fixes and great communication from the Geek Squad.

Years ago, I relied on manufacturers warranties until I had a really, REALLY bad experience. I now buy Geek Squad protection for every Best Buy purchase and am 100% satisfied. They're well trained, show up on time and fully explain the issue. Worth every dime!

With 7 y/o and 9 y/o sons in the house and sketchy City Public Service power kicking off and on all the time I wasn't going to take a chance. I figured my boys might end up damaging the screen playing, Nerf guns and balls and silliness.. or the electrical spikes might kill the electronics. Already lost an amp, two DVD players AND an UPS..

Bought it because the sales person assured me the tv will die before the 5 years are up.

They were helpful when i had an issue with my tv. They came out and said it was the main board, then they gave me a credit to get a newer model

5 year Geek Squad protection - cheap insurance / piece of mind! Well worth the upfront cost to know it's one less thing to worry about. A very good value even if I didn't get it on sale. Recommended.

5 year Geek Squad protection - cheap insurance / peace of mind! Well worth the upfront cost to know it's one less thing to worry about. A very good value even if I didn't get it on sale. Recommended.