Customer Ratings & Reviews

Replacement plan is good to have just in case. I had to use it one time on another purchase and it covers it just like they say. I wouldn’t go without it.

Haven't used the service yet but for the price I added the 2 year coverage based off other reviews.

Bestbuy had the only extended warranty that I saw specifically for OLED burn-in, which is always a possibility. This gives me peace of mind after buying a very expensive TV

Absolutely great warranty/protection plan for the money. You get five years of coverage on this TV and some peace of mind so you don’t have to worry after making such a sizable purchase Best Buy always has your back!!!

Everything was great. Looks good. Sounds good. Quality is good

Meets budget. Picture is crisp, clear, easy set up for install. Great sound system, level and sound. New face for roku! Give it a try! No regrets!! Thanks vicky

I hope to not need this but am assured it will cover any damages by movers. It did NOT cover transportation of the TV from the store to my house.

A must have protection plan especially for after the manufacturer warrànty ends. If they cant fix it they replace it.

We had to have our 60" television set replaced twice within the first few weeks, as the vocal was totally out of sync with the picture. BestBuy made this an effortless process.

The sales agent was great. Made sure i understood what i was buying. So no buyers remorse

Love the service I receive when I need help from Geek squad

I have not purchased the protection in the past and regret not doing it. I purchased it this time because I had got it for another product and I liked how they applied it and gave me a new product as they were not able to fix it.

Best coverage ever, hassle-free. If they can't fix it they will replace it.

Well worth the money! I recommend always purchasing a protection plan when purchasing any item from Best buy! I have had good positive experiences when it comes to geek squad so far can't say anything bad about them..

Having used other extended warranty from Geek Squad I always get one with any major purchase. It gives me peace of mind knowing for at least the length of the warranty I will always have a use able product. When you need it as I have had in the past, it sure felt like a wise decision afterwards.

Bought the 5 year warranty when I purchased my 40" UHD TV. For some reason, there developed a problem with the TV. I took it to the Geek squad, and they shipped it to Atlanta for repairs. One week later, it was returned, working flawlessly! Best insurance I could have bought!

Geek squad protection is a must wear any electronics Purchased at Best Buy you might think you don’t need it, until you do.

Only place love to be and must have the only one that does it

It was good quality and service is good , order delivered on time

I really don’t want to pay a lot of money later on when something that could have been protected with a little bit of money with the purchase up front