Customer Ratings & Reviews

Making sure I secure my purchases great always been a plus at Best buy and they stand by their warranty

purchased this just incase i need it to protect my items hope that I don’t have to use it but better to be safe then sorry

Fantastic job everything was level and mounted correctly

I haven’t had to use it yet but it does bring some comfort knowing my purchase is protected if something happens to it.

Great service from agents who delivered and set up TV

My TV screen failed after 1 month. Geek Squad came and just brought a new TV and took the old one back

They where hands on took their time to make sure that I where satisfied with my decision

The agents installed and set-up my television with ease. Outstanding and profession in every sense. They were able to answer all my questions and set up was a breeze. Thank you for your exceptional and caring service.

The protection plan is a great choice when purchasing more expensive electronics. Can’t beat the ability to replace something you bought if it breaks without the hassle of manufacturers. The only negatice would be the price point.

Geek Squad has always been quick and very efficient with my inquires and repairs.

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

I love the fact I can just come in and get a replacement no deductible no monthly. Just get a new one no questions asked.

Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.

Nice to have extra Warranty for items you buy, but the Prices for the Extended Warranty have INCREASED DRAMATICALY.

Best products to have in case of any damage to your TV

The warranty was reasonable. Although I have not had to use it, this will definitely be helpful if something happens.

Tv failed after 4 years and the 5 year geek squad warranty refunded the full amount which helped me get a C3

Highly recommend the Geek Squad Protection, generally I do not ever purchase the “extended “ warranty. I did on a large TV purchase, the TV died just out of the manufacturer’s warranty period. I was given a new one.

Great price for amount of time of service I'm getting it for.

Excellent Nice tv Picture quality excellent . Recommended