Customer Ratings & Reviews

Had to add the protection plan on my TV. There was no question or doubt about it

If you ever have a problem with your product you can guarantee the first thing that is asked by the employee is did you purchase the gsp? And if yes then there’s no issue getting you taken care of.

This is well-made and functions well. Getting a great deal (of the day) on it only made it better.

A few years ago, I began purchasing the Geek Squad protection on all of my larger purchases. Since then, I've had two TVs break on me and the exchange process was excellent and pain-free. While these insurance plans aren't for everyone, I definitely recommend them!

LOVE IT, THEY WILL GET YOU RIGHT! THEY ARE ALWAYS NICE AND FRIENDLY.

Extremely professional and nice. Did the job fast.

Very good, brand very good quality, all very good,

The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

Always get this insurance just in case. I have purchased it for my tv and come in handy, better to have it and not need it rather than need it and not have, plus you would pay alot more to fix things.

I haven’t had any problems with my tv, thankfully. But I’m glad I have this just in case.

I always buy an extended protection warranty and Best Buy always honors it when warranted

But overall thank you to the Geek squad online customer service team.

They won’t replace your tv for accidental damage even though it says it covers accidental damage while moving it. Hit the screen on a banister going up the steps and they told me they wont replace it.

Like the protection plan on TV which relieve paints when TV is broken after the standard warrenty

Very good for protection also easy to use. Great to buy

Usually don't purchase warranties, but wanted to get one for my OLED, to hedge against burn-in risk. Grateful that this warranty covers burn-in, as most don't. Worth the premium in price, in my opinion.

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

Even though the pandemic was going on I made an appointment and had no problem. They gave me a tracking number so I could keep up with the progress and when time they let me know the final resolution.

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.