Customer Ratings & Reviews

Simple advice from a geek squad representative helped me complete the set up on my own.

The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

So many times, the geek squad protection has saved us from having to replace products that broke out of our control so many times! It is for sure worth the money.

It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon

My experiences with geek squad have been good and I think it's worth it most of the time to invest in a plan.

I have not use the insurance and hopefully I want have to use it

I have not needed to use it but it is supposed to protect for just about anything that can go wrong with the tv

Extended warranty always provide that extra peace of mind. Geek Squad support is easy and pleasant to work with.

Haven’t had the opportunity to use it yet but I’m sure they are reliable

Geek Squad never used but heard a lot of good just hope I never need to use the service.

I personally believe it's always a good idea to purchase Geek Squad Protection. Initially if u only have money for the product you can still purchase the warranty I believe up to two weeks after purchase.

I have used the warranty and the replacement was quick and easy.

I had bought a tv for my in laws and it wasn’t their favorite. Things kept messing up and the tv died a few months before the service was up. They refunded the money on a gift card since they don’t carry that one anymore so I got them a nice one that they love.

5 year warranty. Great offer for this 58 inch tv. Love the extended warranty of 5 years.

I have purchased the Geek Squad protection with every tv I've ever purchased from Best Buy. Thank God I have never had to use it. Just knowing that they will be there to help me is a comforting. You insure everything else. Might as well add protection to 1000+ investment.

Geek squad representative was outstanding. Arrived timely and performed service quickly.

I don't ever regret the extra protection! i bought a plasma a few years back and the screen went out 3months b4 the warranty was up (Bummer) the TV was $849 new and Geek squad came out and put a new screen in and cost almost $1200 to repair "Don't forget the Warranty"

Bought the 5 year warranty when I purchased my tv. Had to use it after 3 years worth every penny!

Best Buy only offers 2 years instead of 5 years on their Geek Squad Protection Plan. 2 years is better than no years. It’s a must anything you buy from Best Buy.

I have been a Geek Squad member since making my first purchase at Best Buy. I have always been happy with the assistance I have received from the Geek Squad. I will continue my association with Geek Squad.