Customer Ratings & Reviews

I hope to never need it but if my expensive tv dies hopefully geok squad will be there to live up to the promises

I have purchased this protection plan for all other products that it was appropriate for. I had to use it once. It worked as advertised; no hassle or problems. I will continue to take advantage of of the protection plan for appropriate future purchases.

I have used this service on other previously purchased products & it's always amazing. Very helpful & friendly.

This is the best service ever. I'm so glad someone created this.

I like adding geek squad protection because you never know what can or will happen, the only issue is something always happens after that 2 year warranty is up, and I never get the 5 year...

I have not had to use the geek squad service this year but my experience in the past has been excellent. I would recommend for peace of mind on all electronic and appliance purchases!

I didn't need to use my geek tv insurance I did purchase it on a 2yr warranty..I haven't had it too long yet!!!

Worth having the peace of mind and it was affordable.

I always get Geek Squad protection on all my appliances. I've had to have computers fixed and eventually replaced. They provided great service and ensuring I don't loose my money on a purchase even if it breaks.

I always get Geek Squad protection on all my appliances. I've had to have computers fixed and eventually replaced. They provided great service and ensuring I don't loose my money on a purchase even if it breaks.

It is very nice that Best Buy gives the opportunity to get a 2 yr or 5 yr warranty

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

Always very polite and helpful as well as good service time never have to wait long for appointments or visits

Did not blink in wanting to include this with my new purchase of my washer & dryer combo. the cost of parts and labor is unreal if something breaks, so I have peace of mind.

Great price for great features. Exceptional value

Geek squad is always coming in clutch and their service is always top notch

Happy to buy this product and very satisfied with my product

The computer salesperson was excellent! She had lots of knowledge and helped me decide the best computer for my needs. She was great with comparison of all computers and explained everything well.

I am so thankful they discussed this purchase with me. I purchased the TotalTech protection plan. I think everyone should purchase this plan of coverage. thanks!