Customer Ratings & Reviews

Always good to have insurance just in case anything happens

The Geek squad technician really knew his job. He helped us with getting a replacement

The Protection Plan was explained to me by Best Buy Floor Technician. I find the plan to be most valuable for the price. Better Safe than Sorry! The Protection for valued purchase.

We paid for their service only because we have bought so many products that we just wanted to make sure we were covered.

Excellent for buying it. Good and fast service. A little overpriced

[Employee of bestbuy] Have yet to use my protection plan on anything but worth the peace of mind for the price I pay with my employee discount.

Greatest service I’ve ever received. The technician was very knowledgeable and the service was fast and far.

Great visual quality plex has some issues unfortunately and the lack of game streaming apps is felt.

Always add the extra protection Best Buy stands buy there products!

We love the Geek Squad! I damaged my husband's computer with liquid & although they couldn't save the computer, the Geek Squad recovered much of our history

This set is beyond great and is above the 4Kset it replaced.

I have always liked the Geek Squad. Ive used in the past for a laptop and never had a problem, sometimes the service is slow and when you go into store it may not be enough techs but overall its a great service plan, choose your options.

Every time I buy any electrical equipment like TV's, Computers, etc. I always purchase the geek squad extended warranty, they are efficient in solving any issues you may have.

Best appliance warranty you'll ever buy! If they can't fix it they'll replace it in no time. Even if they don't carry the item years later they will give you a comparable item of the same value you paid.

No mount just yet. My concern is the paneling and not drywall.

Appointment was excellent. On time, installation and review of use was professional. AND, unpackaged and removal was CLEAN. Protection plan is essential when purchasing a high end item.

We always purchase the geek squad insurance it’s reasonable and it’s worth it. I recommend it to everybody.

Haven't needed to use for my TV, but have had it for other items where I did and process was surprisingly easy. I always buy Best Buy's extended warranty on larger items for piece of mind.

Best 5 year investment I've made! Placing a 5 year Geek Squad warranty on your purchases is the only way to go!

Geek Squad Hardware plans are great. They cover accidental damage and normal wear and tear. They're stored on the Best Buy computer system. No need to jump through hoops with the manufacturer. Some items replaced right away; some go for repairs.