Customer Ratings & Reviews

love geek squad and protection plans always need it

I purchase geek squad for all of my high end Best Buy purchases. Fortunately, I've never had to use them as my products continue to work perfectly. I sleep well at night just knowing I'm protected.

Can't go wrong with the added peace of mind Geek Squad protection! I purchased the 5-year Standard Geek Squad protection. I always purchase Geek Squad protection for my Best Buy valuables!

Can't go wrong with the added peace of mind Geek Squad protection! I purchased the 5-year Standard Geek Squad protection. I always purchase Geek Squad protection for my Best Buy valuables!

The IT Geek Squad tech repaired my laptop in a very timely manner, was very helpful, professional and pleased with the end result. The price paid was very economical for the work performed.

Easy to buy and from what I've read covers most use cases...Hopefully I'll never have to use it, but better safe than sorry :)

Professional technician’s. Always helpful and always get the job done.

Daniel and Jennifer were great. So glad I hired them to install that big tv

Service always excellent, have had geek squad protection in all my purchases

I had GEEK SQUAD service my TV and they were professional, prompt and polite. They also honored my warranty which I am SOOO glad I purchased. Thank you.

having a piece of mind after purchasing a TV or any other electronic that that will be protected is a great deal for a consumer. I have had Geek Squad out to my home before to work on other purchases that needed servicing always top notch

Their warranty coverage for tv's is the best on the market. It does cost alot more than average. But you get alot more coverage than you would with other companies. If you are worried about burn in on OLED panels or anything like that you should get the extended warranty.

I recently purchased a Samsung 65" LED 1080 P Smart TV on an Open Box special. Someone brought it back because it didn't fit, but it was perfect for my needs. Additionally I purchased the 5 year Geek Squad Protection plan because 1) The TV is on a lot, and 2) It would cost a lot to get it fixed. So I thought this would be a prudent expense.

For the price you can't go wrong. These smart TVs seem to have too many intricacies not to get the 5 year plan. Price was great.

Tv was mounted and setup quickly and took extra care in not damaging the product

As long as when my tv breaks they repair or replace it this service is worth it with 3 small kids, i already lost 2 tvs to these gremlins.

Love the protection. Anything goes wrong i can bring it and get it taken care of

It is good to know that our tv is covered if there is a problem and they come to us.

The Geek Squad assembled my tv stand and mounted my TV. They kept me informed on the time and date of the installation. They were professional and friendly. They did a GREAT job.

The Best Buy protection plan is a must have item when purchasing anything major . In life we know that things seem to break down after a few years and Best buy GS plans are great to have when your 1 year warranty has ended. it will replace or replace